Address: 16 N Franklin St, Watkins Glen, NY 14891, USA
Phone: +16075356116
Sher Chyet Fang
Bright and comfortable hotel. Pricy but close to the harbor. Front desk customer service is a little cold.
Susan Luongo
The hotel is beautiful and centrally located. The service is wonderful, kind and extremely professional. The concierge is lovey. She recommended a bunch of wineries. Front desk staff is always cheerful and helpful. The housekeeping staff does a great job of cleaning and ensuring rooms are fully stocked with essentials. There’s a mini refrigerator in the room which was great to have to keep drinks cold. The rooms are tastefully decorated. The lake views are beautiful. The one complaint about the room is the walls. You can hear everything that happens from your neighbors. It sucked to have a screaming baby at 2AM. We also had people above us walk as though they were wearing rocks on their feet. Thankfully all of this happened towards the end of our stay. A coffee station on each floor every morning is also a welcome amenity. The hotel restaurant staff was fantastic however the food was just meh. A one and done for us. The salmon and the pork chop were both over cooked even though we asked for each to be cooked medium. The wine pours are fabulous. They actually serve a sizable glass of wine and not a 1/4 of the glass like other restaurants. It is after all the finger lakes region. We ate at Thai Elephants for two nights of our stay because it seemed to be the only decent place for good food. People brag about Jerlando’s which is the large Italian restaurant in town. If you enjoy Italian “American” food then it’s the place for you. As a full blooded Italian it’s a hard no from me. The pizza was nothing to write home about. Average at best. We had a tasting at Atwater winery and will not return because our server stood over us the entire time during the tasting. It was really weird and uncomfortable. The wines were just ok. We also had a tasting at Damiani’s winery and that was much better so was the wine and the bonus was that our server checked on us periodically without hovering. Lastly we traveled to 3 Brothers winery and brewery in Geneva which was fun. We purchased a shared tasting for $40 which was more than enough for us. I think that had we purchased a single tasting for each us we would have had a problem driving back to Watkins Glen. We also traveled to the Windmill market in Penn Yan which was just a way to kill some time. Lots of junk for sale there if that’s your thing. We hiked Watkins Glen which was magnificent. There are various trails that you can hike some more challenging than others. It really was beautiful. We also drove to Corning for an afternoon to tour the glass museum which was fabulous and could have spent an additional hour or two on top of the 4 hours that we were there. The museum is beautifully curated and very interesting. Overall a great stay in Watkins Glen and we would definitely return.
Christine Ortiz
We've stayed here each trip to Watkins Glen and loved it. We always get the lake view, and it puts you right into vacation mode.
Heather Nellis
We truly enjoyed our stay at this clean, modern hotel. Big room, sparkling bathroom, plenty of towels, extra pillows, cozy robes and all the toiletries and extras you could need. Room service was prompt and we liked the complimentary Starbucks coffee bar in the morning. The only thing that would have made our visit better was a softer mattress on the bed. It was very firm, like sleeping on plywood, so I didn’t sleep well. Otherwise, the staff was friendly, kind and accommodating and we liked all the extras that are offered to make it a comfortable stay! Get new mattresses and we will be back.
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Thank you for reaching out. Unfortunately, we do not offer passes to the pool as it is strictly for guests of the hotel. The cost of a party would vary based on your needs. Please reach out to our Catering Manager Brittany.
We guarantee check in by 4:00pm, however will try after 2:00pm to get guests in rooms when available.
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I'm sorry, the Hotel is not Pet Friendly. We do welcome Service Dogs, but will not allow Emotional Support Dogs.
Look for in the next couple weeks
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