Best Western Monticello

Cyntya Garay

Excellent

Joe Somma

Called about getting a room, was hung up on. Called back and the lady was making up excuses, then proceeded to tell me it's not her job to help sleepy drivers find a room. I went elsewhere, this ladies attitude and ignorance was just not where I wanted to give my money. I have zero intentions on ever considering this location. I found a place that was appreciated my business and was kind even at 2am. Hope this company relocates this lady to a job that fits her attitude, like scrubbing toilets!

Sarah G.

Our stay was wonderful. We were greeted by Amber at the front desk. She was friendly and gave some great recommendations for places to go and things to see. Our room was impeccably clean (I always check things like tops of lights and the bathroom ceiling vent/fan- no dust here!!). Breakfast was simple but good, and the property was well maintained. Will be back.

Bartley Patterson

Not the best experience. Room was small, floor seems to move with ever step you took across the floor. We were on the first floor. Bathroom was very tight, toilet and shower were very close to each other. Toilet was a small round. Mirrors were very low on the wall.