Courtyard by Marriott New Haven at Yale

Stephen _L

Stayed twice, quite nice. Property is a few minutes walk to Yale university. My first stay was a weekend stay, 2 nights $450 (tax included). Somewhat expensive, but the room was really large, things inside were clean. The toilet feels slightly old and the bathtub is a bit yellow but still acceptable, overall well cleaned. I got 2 bottles of water complementary. The window doesn’t block all the noise from loud vehicles, slightly annoying but not enough to disturb my sleep. Second time was a weekday stay, $350 (tax included). I got a noticeably smaller room, still large. The toilet door is somewhat broken, it often slide against the door frame. The toilet is about half the size compared to my first stay, but I still get a bathtub which I really like and it does not look yellow. Mostly well cleaned but there is a small piece of black dirt/filth on one of the cloth. This time I didn’t get bottled water and have to buy it from the store which is annoying and expensive. Toothpaste is provided when asked. The room is in the opposite side vs the first stay and is quiet. They also accommodated my early check in and late check out request which I am really thankful for. Staff are friendly for both stays. With that said there are slight issues with the hotel. The Wi-Fi sometimes isn’t really connected to the internet, cannot load anything unless I reconnect to it. The overall speed is bad too. The store next to the lobby was criminally expensive. $6 for a 1L bottle of water.

Deb Clif

5 stars for an odd numbered room and 2 stars for an even numbered room. Two day stay, first night was an even numbered room in the front of the building and didn’t get one second of sleep. There were constant motor cycles screaming up and down the road right in front of the hotel. Stopping at the light and revving up their engines. This happened over and over again. It was as if the window was open. We asked to switch rooms to the back of the building in which we had zero issues. I’ve stayed in many hotels in my life all over the place and this hotel really NEEDS TO SOUND PROOF THEIR hotel, especially in the front. I’ve stayed at airports, on highways, even at ocean beach San Diego at the end of the runway and I got more sleep there than this hotel. The positives? Great staff and bar area was open until 10. Great for hanging out. Walking distance to Yale University, shops, and lots of nice restaurants. Worth it if you have an odd numbered room or stayed in the back of the building.

Pæddik Möhr

One of the best customer service interactions I've had to date with the front desk staff. Michelle greeted us with a smile and a friendly, "There's my embassador!" As if she had known us for years. She truly made us feel welcome sparking conversation. After noticing we were from Provincetown, we had a few laughs about those we both knew. She made our long drive feel like it wasn't one at at.

Arlene Buzon-Tan

The Courtyard Marriott New Haven is one of the more reasonably priced hotels in Downtown New Haven and located within a short walk of the Shops at Yale and Yale University. The rooms are clean, modestly appointed, with a fridge, coffee maker, safe, hair dryer, and ironing board. There is also a sitting area (larger in rooms with a King sized bed) and decent sized desk area. The staff were friendly and helpful. There is a lounge/restaurant area, and a 24h fitness centre on the main floor. Complimentary coffee is available every morning, and a hot chocolate station is offered every evening. There is a mini convenience/food area with a microwave called the Market, where you can purchase snacks, frozen meals, bottled water, toothpaste and other such items you might have forgotten to pack. My main complaint is that noise travels easily across the door linking adjoining rooms, such as when our neighbour was singing loudly at 1am on a Saturday night. Parking is available on site for a fee but be warned that the ramps to enter and exit the parking garage are quite tight. Overall we enjoyed a pleasant stay at the Courtyard Marriott and would definitely stay here again when visiting New Haven.