Detroit Pool & Spa

Marisa C

FRAUD. THIEVES. Gave quote for renovating pool in spring of 2021. Mike said "you're the next job" for months. Came to house and slashed up liner to see how the structure looked underneath. Advised that job couldn't be done until following year. Asked if it needed to be covered up since winter months had been approaching. He said no, it would be fine. Gave deposit for work in 2021. Pool went through winter and is now a complete disaster. Mike dodged phone calls, had to call office and tried to meet up with owners of company. "They're not in" excuse after excuse. Thought there was a light at the end of the tunnel in September of 2022 (over a year since deposit was made). Dug out skimmer, and took notes for what needed to be done. Claimed liner would be triple what was quoted in my contract and coping for pool could not be found. I contacted another company and they said they were able to find it just fine. I contacted them asking for a refund only to be met with a deafening silence. They have done nothing but take my money, string me along, and destroy my pool. My pool is now in worse shape than it originally was, i have no cement around it anymore because the cement company is waiting for DpS to do their portion before they can refill. Do not work with them. They are a scam.

Alexander Orsette

DPS is a fraud They Claim to be a different company from their SERVICE department. BOTH ARE OWNED BY JOHN. They are the same company. I have three items that are still open from 2020 that needs to be completed from a complete pool restoration. I was assured by Dave they would be taken care of. Cement was poorly poured and has caused several areas to puddle - Dave has promised on several occasions to correct and complete the following items. 1. Puddling on the cement by where you enter the pool, putting in a drain in that area. 2. Skimmer concrete puddling, this was done last year and pictures sent. 3. 4x4 electrical outlet was to be put in at the far end of the pool. This year both DPS retail and DPS service AGAIN both owned by JOHN has ghosted me this year no reply to Phone calls or emails. I would not recommend this company....

Dillon Davidson

don't do business with this company unless you like being stood up and ignored after they take your money

Art Draper

Very well stocked and reasonably priced.