Norco Medical, Everett

Category: Medical supply store

Address: 3030 Hoyt Ave, Everett, WA 98201, USA

Phone: +14259494552

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Linda Lee

Aug 4, 2022

Julie is excellent. Super knowledgeable and is super kind and she listens to my husbands input to help identify the concerns with his power wheel chair. She fixed the problems with his scooter on her previous visit so we could donate it to charity. Norco is very fortunate to have Julie as their prized employee. PS, she identified the speed/control/ratio issues on the wheel chair, fixed the problem to perfection. This is a safety issue so thank you Julie.

Stevens 4q

Jul 12, 2022

Jennifer at Norco Everett kept me completely in the loop in regards to everything involved with receiving my needed medical supplies (even when there was and unavoidable manufacturers delay, I knew about it from her). Highly recommend Norco Medical Everett solely based on my dealings with Jennifer!

Freedom five

Jun 22, 2022

Dropped in to get my cpap card read for a dot physical. The 2 ladies up front were fantastic. Both had great attitudes and smiles. They took care of me immediately. I appreciated the friendly vibe.

Michael Scott

Jun 14, 2022

Received my new CPAP from Norco last year. At the fitting they had me try a new mask, not mentioning that the New Mask is $300 vs $40 for my old mask. $600 later I figure this out. Also, about a month after receiving my CPAP, I had my doctor adjust my recommended starting pressure. It took 7 months and a couple phone calls from me to get them to actually change the pressure.

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Questions & Answers

Do they buy medical equipment?

Sabrina Larson | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Sabrina, unfortunately we are unable to buy used medical equipment.

Do I need an appointment to pick up a 4 wheel walker/rollator? My doctor sent in an RX yesterday. Thank you.

Barbara Heller | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Barbara, no appointment is necessary, but if you call us ahead of time at 425-949-4552 we can start the authorization process through your insurance.

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Do you rent wheelchairs? We will be in town for 24 hours on June 17 -18th. My husband uses a walker generally but a wheelchair would help decrease his efforts to walk while attending our granddaughter's graduation. He is 5' 10" & 190#

Helen Stoll | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

HI Helen, we need a bit more information, why don't you give us a call at 425-949-4552?

I was referred to you because you take Medicare insurance. Is this still the case? I'm looking at getting a new CPAP machine. Thanks!

craig lee | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Craig, yes, we do serve Medicare patients. That includes not only providing products and services but also submitting claims to Medicare on your behalf. Give us a call at 425-949-4552 and we can get things going. We are open from 8am to 5pm, Monday through Friday.

Do you have shower chairs with cutout and padded seat and do you bill insurance for them

Tracy Stumpf | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Tracy, unfortunately we do not carry the shower chairs you are looking for.

How do I check on an order that was to ship to me on the 3/30/2022?

Wendy Kay | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Wendy, the best way to check on you order is give us a call at 425-949-4552. We are open from 8 am to 5 pm, Monday through Friday.

I placed an order for a new mask, a new well and new tubing in person in the Everett office two months ago. Then they called to say did I really want what I ordered??? And I still don't have it. What does it take to actually get service?

Zeela Raj | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Jane, we have passed your comments along to the management team in Everett. You should hear from us about your question.

Do you measure for compression socks?

Lila Jerome | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

We don't carry compression stockings at our Everett location. You might give Althea's Footwear Solutions at try.

Do you have breastpumps?

Deyanira orozco | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Yes we do, feel free to give us a call at 425-949-4552 for more details. Or stop by our branch at 3030 Hoyt Ave. We are open from 8 am to 5 pm, Monday through Friday.

Do you take Garden State Insurance (a suppliment of medicare)?

Lawrence Tung | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Lawrence, can you give us a call at 425-949-4552? We need a bit more information to answer your question, and are limited to what we can share electronically. We are open Monday through Friday from 8 am to 5 pm. Look forward to hearing from you!

Do you have mobile monitors?

Glenda Barnhart | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Glenda, can you give us a call at 425-949-4552? We need some more information to answer your question. Thanks!

How much are u white reg latex gloves a box

Laura Eighme | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Laura, unfortunately we do not have gloves available at this time.

Do you sell portable oxygen concentrators?

Martha Malakowski | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Martha, we do carry portable oxygen concentrators but are required to have a prescription on file. Why don't you give us a call and we can discuss the details in person. You can reach us at 425-949-4552. Thanks!

Do you sell knee WRAPS?

Barb Lynn | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Barb, unfortunately we do not carry knee wraps.

I was wondering if you were still open. Every time I call I get cut off when I try to talk to someone. I am in need of supplies and have not received any notification that I need them. I've had m unit since February. Thanks

Frank McKinnon | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Frank, thanks for reaching out. We were closed Friday for the holiday and are normally closed on Saturdays and Sundays but are always available for after-hour emergencies. We will give you a call about your supplies.

Do Norco have an email address? For the Everett, WA. location./

Joanna Batterson | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

The best way to reach our Everett branch besides by phone is to submit your question via our website's contact us page at www.norco-inc.com/Contact-Norco. Please include a method for us to reach you if possible. Thanks!

I had a sleep test (overnight stay) at Virginia Mason app.5 yrs ago. I used a ResMed CPAP but I quit using it a couple yrs ago. I want to go back on my CPAP. Do you sell ResMed CPAP supplies? Do I need a prescription from my doctor to get supplies

Frank Viola | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

We do carry ResMed CPAP supplies. Why don't you give us a call at 425-949-4552 so we can discuss what you need to get back to using your CPAP.

Do you take Humana Gold insurance?

Donald Haff | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Yes we do, feel free to call us at 425-949-4552 if you have any further questions.

My doctor prescribed me a nebulizer machine for my asthma and I was told to get it here. I have provider one and amerigroup do you take those insurances or whichever? Can I get it from here?

Ronnie Saxton | Aug 11, 2022
Rosemary Bailey | Aug 12, 2022

I know they take many insurances. Their customer service is great.

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Where does one park when coming to see you, and is the entrance on Hoyt?

Lois Ruskell | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Lois, there is limited parking on Hoyt due to road construction. We do have parking in the rear of building, that requires climbing two flights of stairs to get to Norco. If the stairs are a problem and you need assistance, please call 425-949-4552 when you arrive and we will have a customer service rep meet you at the lower level. Thanks!

Do you have roll away beds for rent

Erick Erickson | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Erick, Norco rents hospital beds, not sure if that's exactly what you are looking for. Give us a call at 425-949-4552. We would be happy to chat with you about your needs. Thanks!

how many days does it take to receive the cvcp

James B Davison | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi James, we reached out to you yesterday and left a message, feel free to call us at 360-746-0826 when you can. Thanks!

I'd like to return my CPAP machine (Not fond of it, having issues using). Do I need an appointment to return it? Does it cost anything to do the returning?

Anton Pfaff | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hello Anton, Please give us a call at 425-949-4552. Thank you.

Do you carry urinary catheters?

Edge Walker | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

We don't carry them in store but can order intermittent (but not Foley) and have them shipped to you. Give us a call at 425-949-4552, we would be happy to help.

Hello! How often am I supposed to replace the AIRFIT F20 Full Face Frame ? Every 3 moths ??? Thanks for letting me know.

Christian Schmitt | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Christian, could you give us a call at 425-949-4552? We need a bit more information to answer your question. Thanks!

Do you guys accept payment by credit card or is it cash only?

Nicholas Cissna | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hello Nicholas, we accept payment by credit card as well. Thank you for your inquiry!

Do you rent hospital beds? How much

Brenda Menehan | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Brenda and Leah! Thanks for the question, the answer and the compliments! Brenda, if you want to give us a call at 425-949-4552 we would be happy to help!

Does Norco carry wound care supplies, and do they sell to the public or just bisinsses?

Patricia Strand | Aug 11, 2022
Norco Inc | Aug 12, 2022

Hi Patricia, we don't carry medicated wound care supplies in our Everett location, but we do stock many first aid items. We happily serve the general public so feel free to stop by our showroom at 3030 Hoyt Ave. in Everett to see what we have. We can also make a recommendation if we don't carry what you need.

Do I need to take my CPAP to the same location where I got it for service or can I take it to a different Norco location?

Danielle Karmil | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Danielle, You can visit any Norco Medical branch. (Note that some provide only industrial products and gases.) But it's a good idea to call ahead to make sure they have onsite CPAP support. All our branch information is found at www.norco-inc.com/Locations, including the types of service they provide, medical vs industrial.

Why? When I call no one answers phone? This has been for HOURS?

Marcia1958@gmail .com Breckenridge | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Marcia, we are having a busy day on the phones. Our branch manager will email you at the gmail address you have above. The email address above came back as undeliverable, our manager asked that you to try and call again. We appreciate your patience. We are trying to get to all the calls that come in.

I need over the toilet hand rails. Do you carry them in store?

Antoinette Rochelle | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Antoinette, We do carry them and have stock on hand. Feel free to stop by, our front counter staff would be more than happy to help!

I have a prescription CV or a wrist brace for carpal tunnel syndrome. I go through united health care and apple insurance do i need an appointment?

Veronica Rasmussen | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Veronica, No appointment is needed. Our front counter staff are available to assist you.

What do I do with my old Cpap machine? . Where do I take it?

Barbara Lindahl | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Barbara, The Red Cross or a local women's shelter always appreciate this kind of donation. Thanks!

Do you have a knee walker? Do you have the Harley Davidson knee walker? How much is it?

Mary Darby | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hello Mary, We do carry knee walkers, but not the Harley Davidson brand. We have rental and purchase options (rental starting at $100/month). Please contact us at 425-949-4552 for more information. Thank you!

Do you carry SenSura #15606 ostomy pouches?

Alice Smithson | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Alice, We do not at this location. Thanks for inquiring!

Do you carry bed rails?

Carol Dorton | Aug 11, 2022
Jesse S | Aug 12, 2022

Drive and Invacare bed rails are available

Do I need a rx for an oxygen tank for my nebulizer

Melanie Hartmann | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

You do typically need a prescription. Give us a call at (425) 949-4552, we would be happy to help!

My AHI seems to be higher than it should be. A friend uses the small gel cushion pads #1125035 and has found them to work better than the pillow. Do I need to get my doctor to authorize the purchase of them or can you just ship them to me? Thanks,

Cindy and Jim Goodwin | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hello, a new prescription should not be required, but would need to be fitted. Please call us at 425-949-4552 to discuss further. Thank you.

Do you deliver cpap supplys

Larry Mills | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hi Larry, We do not deliver CPAP supplies but we do offer resupply by mail or in store pick-up. Thanks!

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I have not been adding distilled water to my machine because it causes water in the tubing and it seems to work better. Is that OK?

Speck Strand | Aug 11, 2022
Norco Medical, Everett (Owner) | Aug 12, 2022

Hello Speck, using distilled water is strongly recommended by the manufacturer. Our team in Everett can provide more detailed information. Please reach out to them to discuss further. Thank you.

Do you take Medicare?

James Boyd | Aug 11, 2022
Janice Prunier | Aug 12, 2022

Yes the do. They take pretty much all insurances. Plus the have outstanding customer service.

Do you sell C-PAP sanitizing machines?

Greg Kuper | Aug 11, 2022
Janice Prunier | Aug 12, 2022

Yes they do.

I used my machine all night but my app on my phone shows 0 usage? What would cause that?

Diane Davis | Aug 11, 2022
Janice Prunier | Aug 12, 2022

I could be that the app has not had time to update with your usage information. If it continues I suggest to reach out to ghe manufacturer. Best of luck!

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