Address: 80 Health Park Dr #270, Louisville, CO 80027, USA
Phone: +13036614100
Teri West
Care was great. Trying to get someone on the phone is terrible. I called and was told I was first in line for the answer. I waited for 45 minutes before someone answered. Then she cut me off and transferred me to a voice mail where I had already left several messages. Tried calling to set up an appointment, was second in line and waited 30 minutes before I was hung up on. Called again and pushed the option to speak with my Dr ‘s medical assistant but that option gave me another Dr’s medical assistant. When I was at my appointment waiting to see the Dr. the reception area was not busy at all. Why can’t they answer their phone? Don’t bother telling me you can’t discuss this online due to privacy issues and have me call in. I would but YOU WON’T ANSWER. If I didn’t have to get authorization from my insurance company (which takes several weeks) I would find another pain management Dr. that actually is available to talk to on the phone. I do really like my Dr and the care I got providing I could get ahold of someone on the phone. My PCM’s office will give the option of holding your place in line and call you back when it is your turn. Why not do that?
Autumn Gonzales
I started seeing Dr. Smith when I was going through chemotherapy in 2019. She really stopped and listened to me. She was the first doctor to be able to give me relief since I had a big toe removed in 2016. I just love her and how she truly listens to me. The office staff and her medical assistant is very kind and helpful.
Michele Lena
I was referred here by several doctors, and called to make an appointment. Nobody answers the phone. I called at least 50 times in the past year and I was never able to speak to anyone. They have no information on a web site stating the conditions they treat or methods they use. A place that I have no info about and NEVER answers a phone makes me feel very unsafe and that patients are their last concern.
Angela
Dr. March saved me from pain for so long. I can't wait to get back in now that I've been diagnosed and have major pain issues. Dr. March & his staff are medical marvels & absolutely Brilliant! P.S. Ive received ablation therapy and epidural injections in the past. Dr. March is EXTREMELY wise, experienced, cautious, & steady. Ty Dimensions! Hope to be back soon!
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When you need care for minor illnesses or injuries, find the closest Centura Health urgent care locations near you via this link https://www.centura.org/care-and-health/urgent-care
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