Xfinity Store by Comcast

Category: Internet service provider

Address: 2900 Baseline Rd, Boulder, CO 80303, USA

Phone: +18009346489

Opening hours

Sunday: 11AM–5PM

Monday: 10AM–7PM

Tuesday: 10AM–7PM

Wednesday: 10AM–7PM

Thursday: 10AM–7PM

Friday: 10AM–7PM

Saturday: 10AM–7PM

Reviews

Michael Soguero

Oct 30, 2022

Seemingly impossible to get a real person on the line when calling for assistance. Endless recorded loops of messages providing “solutions “ for problems I am not calling about. Very frustrating experience

abdullah unutmaz

Oct 30, 2022

The personnel was very helpful and installation of the internet modem is easy.

Chef L

Oct 17, 2022

I find often techs are unable to address phone issues frustrating

Amanda Herman

Sep 22, 2022

Service was fine til you try and cancel. I canceled my service in the Boulder store and I’ve been getting charged for 2 months now. Calling doesn’t work, customer service just transfers you around til you get upset and hang up. Seems all you can do is charge back / take your card off their account. 0/10 would not recommend their services.

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Questions & Answers

Why dont the local stores have a phone # I can call? I have been searching everywhere to just call my local xfinity store because the customer support in Chat or Phone service are all having issues with basic communication and service skills.

Drummer Jacob | Nov 3, 2020
Sam Durkee | Nov 3, 2020

Because Comcast realizes it doesn't need to answer our questions in order to make profit. Hence why I pay for fiber optic and cannot even go online.

I want to know do you have all equipment for my address?

hamid samari | Nov 3, 2020
Tony Stoughton | Nov 3, 2020

Probably. They are very good.

can i pick up new modem and return old modem the next day.

jack russo | Nov 4, 2019
Roger Tedds | Nov 4, 2019

I don't know the answer to that question. You'd have to contact them directly.

Need cable box for basic service?

William Lennon | Nov 4, 2019
Healthy Altitudes (Healthy Altitudes) | Nov 4, 2019

Yes

If I am a new customer and want to rent a router and modem, can I stop by the store in boulder and get one?

Lacey Jones | Nov 4, 2019
Jossette Bennett | Nov 4, 2019

Yes. They have the equipment there.

Could someone come out and install the new modem that I received yesterday?

Michael Zimmerman | Nov 4, 2018
John Miller | Nov 4, 2018

Yes. If you contact Xfinity support, they will send someone. Call them.

can I get just internet in Gunbarrel (Boulder, CO) How much for normal speed 1 computer?

kate chandler | Nov 4, 2018
Jossette Bennett | Nov 4, 2018

And you have to bundle to get any discount. 80 sounds about right.

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Is there currently an outage in se boulder?

Beth Ornstein | Nov 4, 2018
Keith Barron | Nov 4, 2018

Not the place to look or ask, but presently only a small outage

I need to talk someone about my bill and new set-up but I'm having a hard time understanding people on Comcast's Support lines. Can someone here in Boulder help with this?

Walter Smith | Nov 4, 2018
J. Roy Hatch | Nov 4, 2018

I can't get anywhere by calling. You must go in and speak to a customer service representative.

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