Alliance Senior Care

Category: Home health care service

Address: 7 W Square Lake Rd, Bloomfield Hills, MI 48302, USA

Phone: +12482742170

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Catherine Keegan

Apr 18, 2022

We used Alliance Senior Care when both of my parents were in hospice care, and we were extremely happy with their services. The caregivers very professional. They provided outstanding care and were kind and caring, and they developed a bond with both of my parents. I am so thankful that we found Alliance Senior Care.

Akita Gibson

Apr 15, 2022

This company can careless about you. This company and another company was partners which they split up. I originally was with the other company but I had 1 client with them. I worked 2 days with Alliance February 28, 2022 and March 1st. Unfortunately I just decided to work fully with the other company. I've been waiting on my check till this day. They claim they mailed it by showing me a picture of a check stub. I asked him can we resolve this by stopping that check and writing me out another check and I will drive to come pick it up. I haven't heard anything yet about that. It's just ridiculous. It took a month to resolve the issue. The company could of stop the check and reissued another check but it was back and forth for a whole month before they decided to do direct deposit blaming it on the mail people when they could have stepped in and just canceled the first check

Dan Whitfield

Apr 8, 2022

When my mom passed away and I was tasked with finding care for my father who has dementia, I was overwhelmed. And candidly, not equipped or sure what would be best for my father's care. Dina Hurnevich and Alliance Senior Care met my challenge with outstanding consulting, compassion, competence, and most importantly care for my father. Tragically dementia can't be cured. I believe however, because of Dina and her Team, my father has had more and better days than he would have without their care. Those extra days are a gift and I'm grateful. I strongly recommend their services.

Stephen Szewczuk

Jul 31, 2020

We have had the pleasure of dealing with Dina and Brian from Alliance Senior Care. We appreciate their professionalism and attention to details.

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Questions & Answers

I know my loved one needs home care. What's the next step?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Call for a free virtual assessment!

Are your caregivers insured and bonded?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Yes. All Alliance Senior Care caregivers are carefully selected and thoroughly screened. To help ensure the safety and well being of our clients, we cover each caregiver with general liability and workers’ compensation insurance.

How often do we get billed?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Alliance Senior Care bills on a semi-monthly basis. No long term contract is required, allowing maximum flexibility as needs change.

Does health insurance and/or Medicare cover home care services?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Unfortunately, Medicare and most health insurance policies do not have cover non-medical home care services. However, if your loved one was a veteran or the spouse of a veteran, Veteran’s Affairs does have programs that may assist with home care services. Long Term Care Insurance and some life insurance policies may pay for some all of the home care services that you need. For more information or if you are not sure, give Alliance Senior Care a call, we can help you determine if you have coverage that may assist in paying for home care services.

Why can't I just hire a private caregiver? For example, a family friend?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Hiring a caregiver requires you to act as an employer and comply with complex employment regulations. You could also be liable if a private caregiver is hurt in your loved one’s home. Also, you need to cover sick and vacation days when your provider is not available. Working with an agency like Alliance Senior Care eliminates the issues that come with hiring and managing employees. Caregivers are rigorously screened, managed, scheduled and supervised by us. Also, private caregivers are generally not.

How does Alliance Senior Care select caregivers?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Alliance Senior Care has a rigorous screening process that includes check of employee’s criminal background, sex offender registries, nursing home registry’s, references and driving records as well as a of qualifications. In addition, all of our caregivers are trained and many are certified. Amongst our ranks are CNA’s, Home Health Aides (HHA), Medical Assistants (MA), Patient Care Tech (PCT’s), Nursing students, EMT’s and many more. Most importantly, all of our caregivers are compassionate.

What happens if there is a medical emergency?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

In the event of a medical emergency 911 is immediately called. All caregivers go through emergency preparedness training. As part of creating a personalized care plan we include the client’s emergency instructions. This can include Advanced Directives, DNR status, emergency contacts and hospital preferences. Rest at ease that we have prepared our staff on how handle emergency situations.

What should I watch for that might indicate it's time for home care?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Everyone ages differently but here are some things to look for when visiting a loved one: Has personal hygiene declined? Are there any concerns with memory? Is the house clean? Do they have groceries (not just frozen dinners)? Have you noticed any weight loss? These are just a few things to consider when you’re thinking about home care. If you are not sure call for a free assessment to determine if home care can help improve your loved one’s quality of life and your peace of mind.

Can we arrange for transportation to appointments?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Transportation is a popular home care service. Transportation is not limited to just doctor’s appointments. We encourage our clients to maintain as many activities that they previously enjoyed. Many of our clients use transportation for shopping and errands, book clubs, exercise and art classes, the symphony, museums and other community events. Many of our clients start with transportation services as driving may be their first need for additional services.

What if I need to speak to someone in the office after business hours?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Alliance Senior Care staff is available 24 hours a day, 7 days a week, 365 days a year. There is always a live person on call to handle any care needs that come up after hours or emergencies. Our clients are never left waiting for an answer or without the support that they need.

Will my family member always receive care from the same caregiver?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Our goal to establish a long-term caregiving relationship with your loved one. Strong rapport and trust with a caregiver is vital to a successful home care experience. However, if your loved one receives care for many hours in a day or at different times throughout the day and the week, it may be necessary to schedule more than one caregiver within the week. When we start service, we identify the caregiver or caregivers that are going to be part of each client’s care team. We introduce each caregiver on the team to the client and ensure that they are familiar with the client and their care needs. At Alliance Senior Care, we believe our client’s deserve the respect of knowing who is coming to care for them and when they will arrive.

Who can receive home care?

Alliance Senior Care | Nov 3, 2020
Alliance Senior Care | Nov 3, 2020

Home Care is available to all adults and can assist with a variety of home care needs . Our clients can be seniors, auto accident victims, developmentally disabled, individuals recovering from surgery or individuals with chronic care. Many of our clients start services while their needs are very minimal, transportation needs, housekeeping etc. Since our services change with the client’s needs you will be able to develop and maintain a long term relationship. If you feel that you or a loved one may benefit from home care, getting a free assessment is easy. A member of our experienced staff will meet with you to determine if home care is right for you.

Do you charge an hourly rate? If so what is the range?

Barbara Gash | Nov 4, 2019
Alliance Senior Care | Nov 3, 2020

It varies based on the level of care that is being provided and the length of the shifts. Please call for your free virtual assessment so we can discuss your needs in further detail.

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