Comfort Inn & Suites North Aurora - Naperville

Jess Cleveland

Clean rooms The pool was cold but my kiddos didn’t care it is only open 10am-8pm also Breakfast was fine Front desk takes an additional $150 hold for incidentals once you arrive and then instead of having it as a hold take it out and make you wait 3-7 business days to get it put back onto your card. Just wanting to let everyone know as it doesn’t say that on their website or anything when booking.

Rashawn Nance

I understand the service industry can be tough. You’re dealing with different personalities all day. One word of advice, everyone is not the same nor should they be treated as if they did something wrong simply by checking in. Letting go the obvious bad taste with the lack of welcoming atmosphere, I was introduced to something I couldn’t ignore. The room was dirty but felt clean. I slept on top of the covers as I always prefer. After my alarm went off I saw something out of my peripheral crawling. It scattered quickly and I thought nothing of it. Then I saw it again on the night stand and it was a roach! Staring at me like I don’t belong here. I called the front desk and accused guests of bringing them in. She profusely blamed everyone instead of accepting responsibility. She then proceeded to ask me to bring it to her for proof, what?!!!! After killing it with my scandal I saw yet another one. It doesn’t matter what she thinks it’s obvious you guys have bugs. Please check all of room 222 before staying. FYI you’ll also have a $150 deposit on arrival even if you used a third party to pay for the hotel.

Jessica Hauser

The staff at this hotel are very friendly and helpful. The breakfast was good. We were able to bring our dog and stay in one of the pet friendly rooms on the main level. A good deal for the price. Conveniently located next to the interstate and restaurants. We would stay here again.

Anonymous

We had a very nice stay. The room was neat and clean and the staff was very friendly. We will stay there again if our travels take us that way.