Estes Express Lines

Mona Bell

Estes leaves large heavy products at the end of the driveway (as they call it ‘curbside’) because of Covid?! I really need someone to explain that policy to me- Driving 100 yards up a driveway somehow puts the drivers at risk to get Covid? The top of my driveway is a health risk but the bottom of it isn’t? Really?! Come on - management needs to look into this policy and at least change the language. If they don’t want their drivers taking the extra minute to drive 100 yards (which is a much better service), just be honest and say we don’t want to provide that service. Your consumer isn’t naive enough to believe the Covid excuse. Very disappointed my 4 large boxes were left at the curb in front of my mailbox where the mailman couldn’t have access. I even called the main office to ask them to please have the driver drop them off at the top of the driveway and they said it’s at the discretion of the driver due to Covid. I asked for explanation (what does Covid have to do with bottom or top of driveway) and they kept saying that’s our policy. Someone at the upper end of the food chain needs to re- think this policy -

Daniel Lambert

Good place to work

granville watson

My job, twenty years in twenty more to go

Miguel Mercado

This has to be the WORST carrier in the industry, they do not know DOT regulations and they also were 3 days late for a pickup. The driver did not want to pick up a hazardous shipment because he felt the paperwork was incorrect. tells us he was going to call his dispatcher and then just got in his truck and drove away. I will never use this carrier again