Buckeye Broadband

Category: Internet service provider

Address: 4111 Talmadge Rd, Toledo, OH 43623, USA

Phone: +14197249800

Opening hours

Sunday: Closed

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

Kay H

Nov 1, 2022

22 voice-mails from them over the weekend even though I already set up a payment plan. They call 5-6 times per day is very annoying.

James Campbell

Oct 31, 2022

No matter how many times you tell them to make a payment arrangements they still harass you not very happy with buckeye

Theresa Grzecki

Oct 30, 2022

My internet service has become very unreliable and spotty in the last several months after their supposed “upgrade”. The customer service used to be great but when I called to complain, a very condescending man told me there was no “magic fix”. I did not ask for “magic” but I guess it’s good to know. Since I use internet for my home based business, I will now need to find a more reliable company…ugh!

Isaac Miles

Oct 25, 2022

Quite possibly the worst ISP in the country.

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Questions & Answers

Why is it so hard to pay my monthly bill. I can not pay on the phone, due to the fact you have to wait 1 hours to get assistance. You charge to mail the bill and when I reset my pass word to pay my bill on internet, I need my account # to pay.

judy wells | Nov 3, 2019
hazex75 | Nov 3, 2019

They want you to pay late so they get their 19$ late fee. If they had any real competition they would be out of business in a year.

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Why is it so hard to get functioning internet that I pay for?

james stauder | Feb 5, 2022
Jen Worrell | Feb 5, 2022

I'm going to assume you ought to ask actual Buckeye service representatives for that answer

Why is it so hard to get a Arris 3452?

Infected Miller | Nov 2, 2021
Carl Collier | Aug 4, 2022

that modem is a commercial modem so not easy to find in local stores. Buckeye allows customers to have their own equipment when it comes to modems their rules are simple. Modem needs to be Docsis 2.0 or higher and need to be a Broadband Cable modem. They also sell modems.

My internet is really slow and I have no idea why

Adam Howe | Nov 2, 2021
Debra Amata | Nov 2, 2021

You may need a new modem. I have switched to streaming in the past 2 years but still have buckeye for my wifi internet and house phone as my mother won't switch to mobile. Buckeye helps with classes to help you better travel the streaming. Lowered my bill alot by streaming. Best thing to do is contact buckeye. They have always been very helpful for me. I have been with them for over 30 years.

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Do they anything for low income family

carl takats | Nov 2, 2020
Shawn Whalen | Nov 2, 2020

Id call up there not sure if they do

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Where to return buckeye cable equipment

travoy Horton | Nov 2, 2020
shirley russell | Nov 2, 2020

I went to Talmage Rd. near Sylvania Ave. by the beverage center

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I already called and made arrangement to pay this friday. Why am I getting message I'm gonna be turn off

Angela Diffenderfer | Nov 2, 2020
tammy butler | Nov 2, 2020

Buckeye too high for cable & internet. We have firestick. I luv it

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Why doesn't channel 157 this come in Anymore in Toledo oh

Karen Henderson | Nov 2, 2020
tammy butler | Nov 2, 2020

Call buckeye

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can cablevision work with alexa echo dot

jdavisc1 | Nov 3, 2019
Source- Code | Nov 3, 2019

Buckeye cablevision won't work with Alexa echo dot, but buckeye broadband will

Are there new routers available. The one I have doesn't get me above 6mb

William Nye | Nov 3, 2019
Tina Eck | Nov 3, 2019

Yes

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Since when has Buckeye been sending Quality Control to a customer's home after a repair was completed?

Darlene Pomorski | Sep 3, 2022
Len Shepherd | Oct 3, 2022

I've never had it happen!

Why can't I get the functioning internet service I pay for ?? Buckeye prices keep going UP but service keeps getting WORSE !!! Connected to fiberoptics. Where is the speed ????

Jennette Miller | Mar 7, 2022
Davina Garrett | Mar 7, 2022

This is true. The hidden fees are excessive and only like two devices work at a time.

How late is your Talmadge Road location open on Friday 12/31/21?

Mike Pawlecki | Jan 6, 2022
Greg Gentry | Apr 6, 2022

10:00 am to 6:00 pm mon thru sat. Closed sundays

what channel disney plus

Robert Blossom | Jan 6, 2022
Michael M | Jan 6, 2022

Try streaming it from a Roku or Fire stick.

How can I add an additional account to my online bill information?

Sandra L | Jan 6, 2022
Jennifer “Jenny” Bose | Jan 6, 2022

Not sure just call them and ask how can you do that

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Saturday store hours ?

Richard Stambaugh | Nov 2, 2021
Ryan Dewey | Nov 2, 2021

10a-6p

Is Hallmark no longer available??

Gidget Darah | Nov 2, 2020
Karen Cole | Nov 2, 2021

I still get it.

cannot get my email

gary recker | Nov 2, 2020
Zachary Schulz | Nov 2, 2020

This is Google maps. Not the best for this question

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Are you going to offer free internet for school kids?

Amy StefoffDavis | Nov 2, 2020
Margarita Beale | Nov 2, 2020

I don't think so.... they are more likely to take your money.

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Why can't I get your service at 298 Westfield dr.Erie mi. In hidden creek mobile home park?

Brenda Bevelhymer | Nov 3, 2019
Jay Swanson | Nov 3, 2019

That sounds like something you need to talk to the mobile home park manager about.

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How to get hid of robots calls on buckeye phone

William G Sams | Nov 3, 2019
Nos Barcelos | Nov 3, 2019

Buckeye has a paid service that screens robot calls. You have to sign up for the service.

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What's the mailing address to send payment

Dave Thompson | Nov 3, 2019
Pam Dawson | Nov 3, 2019

4111 talmadge red, toledo..I think..I usually go online.

The internet keeps disconnecting. How do you reconnect?

Nancy Wuwert | Nov 3, 2019
Michael M | Nov 3, 2019

Too many variables to answer this question easily. Easiest answer is to power off your modem, remove battery if necessary, wait a minute, then restart. If that fails, swap modem at buckeye.

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I tried to call Comcast on my land line and a message told me that number is no longer in use..but I got right through with my cell. Does your company block the competion?

SHIRLEY ANTEAU | Nov 3, 2019
Mike Howard | Nov 3, 2019

No they don't block any particular numbers from companies. They do or will soon have a robo-call blocker but that will simply help with spam calls to your house. Maybe that number for comcast was recently changed and it's trying to 'port'/use the wrong phone number. I would give Buckeye a call to see where the issue lies, they offer 24/7 local phone support.

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Does Buckeye have a mobile app?

Randal Mick | Nov 3, 2019
Nate The Great | Nov 3, 2019

They have a rewards app called Buckeye Broadband Rewards

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Are you open tomorrow?

Judy Fry | Nov 3, 2019
Eric Vogelpohl | Nov 2, 2020

The Toledo stores are open Monday to Saturday, 10am to 7pm. Call center is available 24-7-365

What do I need to do to add a program package like star.

Deb Ski | Nov 3, 2018
Gene Wilkerson | Nov 3, 2018

Give them a call.

How do I pick up voice mail

Sue Maludy | Nov 3, 2018
Infected Miller | Nov 3, 2018

I'm not sure. I would try calling 724-9800 and ask them. Hopefully this helps you.

What time is the office open till today with it being Columbus day

Amanda Cosby | Nov 3, 2017
Ralph Aldrich | Nov 3, 2017

Normal hours

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