The new policy for pick up is checking IDs or I don't get my groceries is freaking unbelievable. The whole point of pick up is to AVOID CONTACT! Between that and the dwindling selection its getting ridiculously easy to not renew my membership and go to Costco. That is, if I don't just straight up cancel here soon.
Catie Brown
Nov 1, 2022
The store in itself is nice. However if you need to use the electric carts to shop with you can almost always forget it. They are always all being used and if you do get one the battery dies before you're done shopping. They really need to update their electric cart batteries.
Sue Grine
Nov 1, 2022
50 people waiting in 2 checkout lanes plus people doing self checkout. Ridiculous!
Lucas Dargo
Oct 30, 2022
I bought my membership online to come to the store to learn they are out of physical cards. After waiting in line for 15 minutes, I then looked around the store. I then had to wait in what appeared to be a short line to only wait there for at least 10 minutes. Unlike Costco, they only had one cashier. Overall a disappointing experience and I do not plan to renew my membership. Costco is the way to go.
And now, they have an app called "Scan and Go". You put your credit or debit info in the app. Then, when you're in the store, you scan the items using your phone. When you're done you apply the payment and head for the door. We love that!
That would be 2002 for the building that they are in now as for how long Sam's club has been in Fort Wayne I could only tell you that they have been here scene I have and that was 1986