Great Smoky Mountains Railroad Museum

Category: Museum

Address: 100 Greenlee St, Bryson City, NC 28713, USA

Phone: +18284885200

Opening hours

Sunday: 9AM–5PM

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–5PM

Reviews

Heather Bender

Oct 31, 2022

It was so much better then we imagined and can’t wait to go back next year. We loved the story teller and beautiful views. It was nice you can move around on the train and bring your own food if you wanted.

Johan Saravia

Oct 17, 2022

What an Amazing experience, I truly enjoyed myself, it was beautiful

Holly Scott

Oct 16, 2022

Oct of 2022. What a wonderful time of year to take the Train ride during the fall. We went with the first class silver star ticket. We had a pleasant dinner (you place your food order when making reservations) with cheese cake for dessert. There is also, complimentary non-alcohol drinks as well as alcohol beverages that are available to purchase. You can also bring snacks if you want. Everyone received, in our train car "silver star", a nice souvenir Smokey Mountain train togo cup & tote bag to take home. There was a guy(train entertainment) playing a guitar & singing a few songs near the end of our tour (tips). Also, there was a youngman taking keepsake photos and returns later with the pictures for you to purchase, if you want. They have a very friendly service crew to help with all your needs and, even during the train ride, they gave entertaining tidbits of interesting information along the way. The train uses the same track to leave the station and return. Before returning back to the station, the crew member will tell you to which sides with the table directly across from you. So it doesn't really matter what side you're sitting on. They take a hour break at the mid-way point of the trip. Nice little place by the river with businesses & restaurant. But, time goes fast by the time you wait to get off train, walk around alittle and have to be back on board before it heads back. This was an enjoyable authentic train ride thu the Smoky Mountains. Would recommend, you folks, to add this to your "Bucket List"❣️.

Sherry McCreary

Sep 27, 2022

As we were waiting for the Smoky Mountain Train Excursion, we were able to tour the museum for free. It was so interesting and interactive. We will definitely spend more time there during our next train ride. Although it was very crowded while we were there, the employees were very friendly and knowledgeable. Everyone we came in contact with seemed genuinely happy to see us! The train ride was spectacular! I had booked an outdoor car and was a little hesitant as my 92 year old mother was going with us. However, workers delivered us to the car in a golf cart and she was encouraged to board early. The weather was absolutely gorgeous and the others in the car with us were fun. We had the best seats on the way up but traded with others on the way back. Even then, the views were beautiful. The stop was a little too much of a walk for my Mother so we stayed on the train. We definitely want to do it again!

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Questions & Answers

9/27/2022 Is train museum open today? Thanks.

grace pinter | Oct 3, 2022
Veronica Stamey | Oct 3, 2022

It is open. They close qt 5

Would love to visit, but we would not be wearing masks. Will that be a problem?

Nathalie Lu | Jan 6, 2022
Michael Gray | Jan 6, 2022

No, they say masks are required but less than 1% were wearing g masks when we went a few days before Christmas. However, all employees were wearing masks.

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Are you open every day??

Suzanne Jenson | Oct 3, 2022
Holly Scott | Oct 19, 2022

There are different times of operation during Fall and winter seasons. I would call and check their business hours.

How do I make reservations for the silver comet.train ride

Brenda Roberts | Nov 3, 2019
Brenda Jones | Nov 3, 2019

If it is not on there website. I would call

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Bringing our family to ride the Polar Express - we will have 8 grands with us (and their parents) - how much time should we allow for visiting the museum. Kids range from 2-8. What kind of children's activities are there?

Harry & Patti Joiner | Nov 3, 2019
Bill Bois | Nov 3, 2019

The museum itself is mostly about model trains and they have some amazing scenes set up and running. You'll have to pick up the little kids so they can see. I'd give it about an hour tops.

Is the train ride open in Sept 1st through the 7th and if so how much are the tickets

HuNtEr | Nov 3, 2018
Gil Newell | Nov 3, 2018

Not sure about the cost but they will run until the 1st of the year. The polar Express will be that last thing run which is new year's Eve.

Can you accommodate a passenger in motorized wheelchair?

June McNary | Nov 3, 2018
PJ Go | Nov 3, 2018

Just saw several people with wheelchairs board this morning.

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