Alcatraz East Crime Museum

Category: Museum in Pigeon Forge, Tennessee

Address: 2757 Parkway, Pigeon Forge, TN 37863, USA

Phone: +18654533278

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–10PM

Saturday: 10AM–10PM

Reviews

Paul Hawkins

Nov 2, 2022

Hasn't changed much but Always a great tour. Needs a little updating in a few areas, but still worth the visit.

T Betty (Tbetty50)

Nov 2, 2022

This turned out to be very good museum. Better than I expected. Parking isn't a big hassel ,parking lot too small.

Bobbie Smiley

Nov 1, 2022

It was very nice, a little pricey.

Yara G

Nov 1, 2022

1 thing I learned from here. PEOPLE ARE EFFIN CRAZY!!! Great place for those who love to learn and read!!

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Questions & Answers

Can you purchase tickets at the museum itself?

Kayla Harris | Nov 3, 2018
Nate Miller | Nov 3, 2018

Yes, get the top detective package

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Are cameras allowed?

Tony Walker | Nov 3, 2018
Amanda McClanahan | Nov 3, 2018

Yes

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Is this place handicapped accessible for an electric mobility scooter?

Cathy Adler | Nov 3, 2018
Stacy Hall | Nov 3, 2018

Yes, it is. My daughter was in a wheel chair and we had no problems getting around.

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is ted bundys car here

fuck off | Nov 2, 2020
Candy Card | Nov 2, 2020

Yes, as well as the original Bronco (OJs)

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Can babies be in

Lucky From Kentucky | Nov 3, 2019
Mike Daugherty | Nov 2, 2020

Yes

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Are strollers allowed?

Shane Osborne | Nov 3, 2019
Heather Maynor-Lambert | Nov 3, 2019

Yes, they have elevators.

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Can tickets be purchased at the door?

James O'Neil | Nov 3, 2017
Allison Varriale | Nov 3, 2017

Yes, make sure to check local coupon books. There's a amall discount in there (every little bit helps)

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How much does it cost each person

Peyton Granahan | Nov 2, 2020
Sarah Turner | Nov 2, 2020

About 30. But there are coupons everywhere and we ended up paying 25 each.

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Is this a wheelchair accessible place?

Rebecca Plaskey | May 6, 2022
Ronaldo Raymond | May 6, 2022

Elevator present have fun

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How much are tickets

timothy thompson | Nov 2, 2021
Tequilla Conner | Nov 2, 2021

They have senior adults and children tickets that goes by age

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How long has Alcatraz been here

Audrey Bird | Nov 3, 2019
Bruce roller | Nov 3, 2019

Like another person said 2016,and a great place for the whole family to go

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How expensive are the tickets

Hallie Hogan | Nov 3, 2018
Taylor Wright | Nov 3, 2018

$24.95 Adult (13-60) $14.95 Kids (8-12) $18.95 Senior (61+) $18.95 Law/Military $18.95 Sevier county residents I think you can pick up a coupon for a dollar or two off each ticket if you check one of the coupon books.

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Is this handicap accessible?

Connie Lattina | Nov 3, 2018
Tammy Nixon | Nov 3, 2018

Yes

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What is the price for sevier co. residents?

Christa Ferguson | Nov 3, 2017
Salina Henry | Nov 3, 2017

It was 18$ but I think that's over

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Is this week sever county residents get in free

Carolyn McKinney | Nov 3, 2017
Michael Hensley | Nov 3, 2017

Sept 4- Sept 10

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Can u take pictures

Heather Black | Jan 6, 2022
Yvette Shelton | Jan 6, 2022

Yes

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Do they have military discount?

Marc Erice | Nov 2, 2020
Furlandus Jones | Nov 2, 2020

Yes. ID required.

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Is Alcatraz East taking temperatures?

Lexi and Isaiah | Nov 2, 2020
SynfullyWkd67 | Nov 2, 2020

No they did not take temps but make are required but you didn't have to cover your nose if you can't be breath.

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Do you have to wear a mask?

thomasdp2 | Nov 2, 2020
Zach Anderson | Nov 2, 2020

They recommend wearing one but you dont have to.

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Is this a museum or a escape room

Cheyenne Bruce | Nov 2, 2020
Cheyenne Bruce | Nov 2, 2020

Museum

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Do you have military discount?

Jim Price | Nov 3, 2019
Blake Stokes | Nov 3, 2019

Yes, Military, and public safety.

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Do you have a wheelchair or scooter rental.

Jane Dearing | Nov 3, 2019
Jen Stanga | Nov 3, 2019

There is a place about 4 minutes up the street called scooter sales and rentals. They deliver also

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Can you take new photos please?, this is amazing!

Elizabeth Carvalho | Nov 3, 2019
Elizabeth Vickers | Nov 3, 2019

Yes. My teenage son loved the place.

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How long does it take to tour it?

Cheryl Cullen | Nov 3, 2019
Mike Daugherty | Nov 2, 2020

Self guided, so as long as it takes for you to see everything or give up

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Is it going to be open THANKSGIVING day

suzanne cox | Nov 3, 2019
amber pedersen | Nov 3, 2019

No

Is the parking area sufficient? From photos, at the front of the museum, the parking area is sparse!

Liz Roach | Nov 3, 2018
Amanda McClanahan | Nov 3, 2018

Parking is sufficient

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Do they have strollers?

Derick Weatherly | Nov 3, 2018
Carol Thompson | Nov 3, 2018

No stroller.

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Can you take pictures?

Sharon Allen | Nov 3, 2018
Adam H | Nov 3, 2018

Pictures welcome. ...no flash thou

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Do Blount Co residents get in free Sept 10th?

Janie Chasteen | Nov 3, 2017
Donnie Rea | Nov 3, 2017

Surrounding counties

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Are there public restrooms inside the museum??

Jen Seiling | May 6, 2022
ken bare | May 6, 2022

Restrooms for the customers

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Are there public restrooms inside??

Jen Seiling | May 6, 2022
Timothy Caldwell | May 6, 2022

Yes

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How much is tickets

Richard Stephens | Apr 6, 2022
Pamela Hardebeck | Apr 6, 2022

26.95 adults

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What are your covid precautions currently? Have they improved? Thanks!

Kaye George | Nov 2, 2021
David Towns | Nov 2, 2021

No Mass required you can wear one if you like they do have touchless payment you have to pay with either a debit or credit card lots of sanitizer stations around had a great time shouldn't have any problem

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What is the price

Jennifer Burwinkel | Nov 2, 2021
Dave Kobus | Nov 2, 2021

I strongly recommend the extra charge for the audio device. Otherwise you are doing a lot of reading. Adults(13-60): $26.95 Seniors(61+): $19.95 Children(8-12): $14.95 Law/Military: $19.95 Sevier County: $19.95

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How much are tickets.

Sonya Kempton | Nov 2, 2021
Michael Wilson | Nov 2, 2021

$27 adults... 8-13 is $16 and seniors are $19. Thats general admission. They have upgraded packages that cost more.

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Do have to make reservations

Cindy Guad | Nov 2, 2021
Tammie Heskett | Nov 2, 2021

No

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How much does it cost

Oluwaseyi Kuyinu | Nov 2, 2021
Joshua Fry | Nov 2, 2021

$26.95 per ticket for adults. $14.95 per ticket for children. Add $5 per ticket if you want the audio tour. (Narration at certain exhibits)

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Do they offer a wedding venue

Sandrea Miller | Nov 2, 2021
Ryleigh O'Mahony (Ryleigh) | Nov 2, 2021

I dont think so, but I love the idea

Do you have to wear masks inside museum?

Chassi Gibson | Nov 2, 2020
Miranda Thomason | Nov 2, 2020

Yes

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What is the admission prices?

Paul Bodes | Nov 2, 2020
Adrianne J Lacey | Nov 2, 2020

Well worth the money. You really only need one booklet. I dint get the

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How do I find my photos on my photos claim ticket

Robert Sellers | Nov 2, 2020
Bradley Hasselbach (Yeldarb92) | Nov 2, 2020

There was a booth towards the end of the tour

How much all those tickets for two

Sheri Hofer | Nov 2, 2020
trinity19810 | Nov 2, 2020

I think it was $60 including tax for two tickets general admission. And well worth it! 😁

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How much is it

Heather Huffman | Nov 2, 2020
Miranda Dalton | Nov 2, 2020

27.50 most coupon books and at Hardee's you can get coupon for $3.00 each ticket

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is museum still open,Hope there was KO damage due to march 2nd storms

Lori Lane | Nov 2, 2020
Ariel Manus | Nov 2, 2020

It's still open. It is nowhere near the impacted area.

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Do they offer a AAA discount? Is it worth buying all inclusive ticket?

cara smith | Nov 2, 2020
Genaro Suro | Nov 2, 2020

Great place to visit

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is tickets any cheaper when you buy them online

Lori Lane | Nov 2, 2020
Tony Newsome | Nov 2, 2020

Not sure you might want to check

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How much for 5 and under

Peyton Granahan | Nov 2, 2020
Nicole H | Nov 2, 2020

It's on their website! I'm not sure of the exact price. It will say it under the tickets tab.

How much are admission tickets?

Joyce Jolley | Nov 3, 2019
Melissa Stewart | Nov 3, 2019

You can get a $2 off coupon in most any of the hotel booklets as well.

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Can I buy souvenir in this place

JESUS CHRIST | Nov 3, 2019
Douglas Penn | Nov 3, 2019

Yes you can

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I noticed when I was going to buy tickets online that it had a time and date to visit. Can anyone tell me if let's say I got tickets to be there at 230 but I'm late and dont get there till 330 would the online tickets I got still good?

Alan Stroh | Nov 3, 2019
J Uriz | Nov 3, 2019

Call them? They are super nice. Usually, if it is a busy day...they will only let you in at that designated time. We went right when they opened. Bought tickets at the box office.

Do they sell combo tickets there for other attractions?

Beth Totty | Nov 3, 2019
Melton _R35 | Nov 3, 2019

Nope but if you got the Walmart near Quaker steak there and is

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Do they offer a discount for teachers

Patti Jackson | Nov 3, 2019
JT Raven | Nov 3, 2019

Didn't see one for teachers. But Groupon has good deals on discount admission. Not sure what kinda class would learn about the serial killer collection.. But it'd be a cool class

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Are pets allowed

Vickie Lark | Nov 3, 2019
Michael Terry | Nov 3, 2019

No

I was told that there is information about my sons accident in the museum is that true? He was a Cleveland, TN city police officer that was killed in 2012.

Charlene Maples | Nov 3, 2019
Crystal Wagoner | Nov 3, 2019

So sorry for your loss. They have a whole wall dedicated to officers who have lost their lives.

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Does this have information about police officers who have died in the line of duty?

Charlene Maples | Nov 3, 2019
Ethan Fletcher | Nov 3, 2019

It does

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How much is tickets?

Shawn Collins | Nov 3, 2019
poochyena | Nov 3, 2019

Check their website, it listed there. You can find $2 off coupon too

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Y'all doing any hiring? At Alcatraz.

Bobby Hunter | Nov 3, 2019
Lisa Brandt | Nov 3, 2019

It's probably best to go to their website and see if they have a contact information or information about career's there. Not sure how often a business replies on Google, better chance of a reply on there site or social media maybe.

How much is cost ?

Greg Clouser | Nov 3, 2019
Matthew Gragg | Nov 3, 2019

$24.95 for adults, $16.95 for kids, $18.95 for seniors and $14.95 for veterans and law enforcement. That's what I remembered it being when we went last week.

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How much are the tickets

Whitacre7 Whitacre | Nov 3, 2018
Tracy Dotson | Nov 3, 2018

There's different amounts depending on what you are wanting to do As in doing a crime scene investigation thing yourself costs more and so on

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How much is the military discount?

Cody Flood | Nov 3, 2018
Glen Michael O'Neal | Nov 3, 2018

18.95 per person, they also gave that same price to each of my family.

What is price of ticket?

Lisa Rankin | Nov 3, 2018
Kim Buchanan | Nov 3, 2018

Adults - $24.95 Children - $14.95. Seniors, Law Enforcement, Military and residents of Sevier County are $18.95

Is the Bundy car there?

Timothy Aldrich | Nov 3, 2018
Sheree Scott | Nov 3, 2018

Yes the ted bundy car is there and the OJ bronco and car for Bonnie and Clyde

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About how long would it take to go through the museum? I'm guessing it all depends on how much you do or look at.

Brian Marks | Nov 3, 2018
Jeremy Loflin | Nov 3, 2018

3 to 4 hours, well worth taking your time

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Is this weekend the discount for Blount County weekend?

April Bishop | Nov 3, 2018
Sniper Ridge | Nov 3, 2018

Sevier Co resdents on Sun. Not sure about now. Call them

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When was the island for the prison first discovered?

Sam Fleshler | Nov 3, 2018
Jennifer Wells | Nov 3, 2018

The name Alcatraz is derived from the Spanish "Alcatraces." In 1775, the Spanish explorer Juan Manuel de Ayala was the first to sail into what is now known as San Francisco Bay - his expedition mapped the bay and named one of the three islands Alcatraces. Over the years, the Spanish version "Alcatraz" became popular and is now widely used. Be advised, Wikipedia also lists the founders name as Juan Manuel Diaz. Not sure on his actual name.

How much is it for 4 people

Alyssa Wiggins | Nov 3, 2017
Debbie Williams | Nov 3, 2017

13-60 is $24.95 6-12 $14.95 Law n Military $18.95 61 and over $18.95. You can get 2 off with coupon in the coupon books travel.

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When is the free admission for County residence?

Pam Gorman | Nov 3, 2017
Cassidy Rainey | Nov 3, 2017

I think maby 1 day in September maby? I think you do get a discount if u live in Sevierville all the time. Also there are some save 6.00 off up to 6 ppl. In some of the restaraunts around there. I do know they give senior discounts as well. And military discounts as well

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What is the prices is it expensive

Wade Bowman | Nov 3, 2017
Tammy Nixon | Nov 3, 2017

I think it was around $60 for 2 of us. It's more if you get the audio tour.

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Are you still having the freeTennessee residents days till the 31st of August? Thank you

Samantha Fulk | Nov 3, 2017
Barbara Prichard | Nov 3, 2017

A very interesting place to visit, so much to see and read about gansters, mobsters, and more. I would visit again!

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