United States Postal Service

Kawaii Princess

Corey had great customer service and was nice, he really helped us out! Thank you! :) However, Gabriela, the supervisor was really rude and was rushing me to speak and I had to tell her to calm down because of her attitude. She had the nerve to get mad at ME when she should get MAD at the MAIL MAN for delivering it incorrectly. A supervisor is supposed to be nice and listen and understand where a customer is coming from. I heard her huff and puff throughout our call and getting irritated, which caused ME to be irritated. I didn't really feel comfortable. At the end she was nice though!

Dawn Rafko

My package was delivered to the wrong mailbox. After 2 trips to the Monroe post office, a very helpful woman called me back with answers: they know where my package is and will be delivered to my mailbox by the end of the next day. Fine. Two days later, no package :( I then called the number from the post office to explain my situation and was talked to in a very rude manner with an bad tone. I don't care what she does (opens mail once a week when she doesn't work) most people open packages as soon as they come. Carol has terrible customer service, I wanted to hang up but was afraid she would take my package!! Shame on her talking to a customer like that. All I want is my package...isn't that their job...

V Love

Over the years everyone that works at this post office always has been helpful and it’s always with a smile 😊. Are they trained this? Maybe it’s just a great place to work. Great job 👏 🌺

Ash B

Jane at the front desk was extremely polite and more than helpful. Although there was a long line soon before close, an employee came from the back and did her best to accommodate everyone. Unsure of how reliable carriers are as I’m not a resident but a pleasant experience vs other usps locations.