Awful customer service. Sat at the Genius Bar for 20 minutes and no one even said hello to me as I was staring at them. One I got someone’s attention they were surprised I spoke to them. Won’t be returning.
N M
Oct 31, 2022
Bunch of entitled yahoos. Whining till they get what they want. Oh and they are more than willing to bring you into their little union discussion whether you like it or not. Much like their photo in the paper. Bunch of people standing around with a “Look at me now” expression on their face.
241987sunny
Oct 30, 2022
Soooooooooo slooooooooow people….. you should perform your training again and than go to floor
atijo beh
Oct 30, 2022
Awful experience. Came in for a quick in and out purchase of an iPhone 14 purple. I had to wait almost an hour.
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Questions & Answers
Do y'all unlock iphones??
Levin Fosrer | Nov 3, 2019
Alexander Yim | Nov 3, 2019
I believe Apple retail store sells iPhones without SIM card in it.
Pleas use these apps so apple will change their “Move To IOS App!!!!!!!!!
“Copy my data” in search for whatever App Store you have!!!!!
use photo select your choice all of them work easy peasy
i am saddened to see apple fail and fall at this but generic apps are fully functional
😩
BTW YES I HAVE USED THIS IN MINUTES BUT ONLY VIDEOS TAKE AN HOUR BE AWARE
Pleas use these apps so apple will change their “Move To IOS App!!!!!!!!!
“Copy my data” in search for whatever App Store you have!!!!!
use photo select your choice all of them work easy peasy
i am saddened to see apple fail and fall at this but generic apps are fully functional
😩
BTW YES I HAVE USED THIS IN MINUTES BUT ONLY VIDEOS TAKE AN HOUR BE AWARE
For every breach of trust, whether it is for an ox, for a donkey, for a sheep, for a cloak, or for any kind of lost thing, of which one says, "This is it," the case of both parties shall come before God. The one whom God condemns shall pay double to his neighbor. - Exodus 22:09
If your iPhone screen needs a repair, here are what you can do: 1) Schedule a visit to your local Genius Bar, 2) Schedule on-site service to either your home or workplace, 3) If not, contact your local Apple support advisor for help. Or go to your nearest Best Buy retail store, and see if Geek Squad can help you out immediately.
Does apple factory reset iPhones that are iCloud locked? I bought one on (offer up) and can’t get it factory reset.
You have to do it from your Apple account. If you’re trying to do a battery replacement, go to your device’s Settings, scroll down and find Battery, click on Service Battery (I think that’s what it is called), and it will redirect you to a site with directions.
How do I make a 1-on-1 appointment with an Apple specialist in order to buy a new Apple desk top computer?
I get as far as having a date, March 29- but no specific time.
Brenda
brenda brandon | Nov 2, 2021
sharon johnson | Nov 2, 2021
You can do online at apple.com
I would like to transfer pictures from my iPad to a USB flashdrive. Can this be done? Is there a cord or adapter that will allow me to do this? Thanks
Bob Gizinski | Nov 2, 2021
sharon johnson | Nov 2, 2021
Definitely. I brought thus drive on HSN.
Because of covid, Are you guys allowing in store appointment?
Carlirae's Vlogs | Nov 2, 2021
Jonathan Davidson | Nov 2, 2021
The store was open along with the rest of the town center
Can you check and see what's wrong with my iPod please? It won't let me download songs , games and music videos.
Howmuch will it be to get my iPod fix?
Tamika Addison | Nov 3, 2019
Robin Kaestner | Nov 3, 2019
Nothing if they can fix it right there, even if they send it out, there customer service is awesome. But you have to make an appointment, no walk ins!
I hope you also do buy an pay later?
Kevin Kaykuhl | Nov 3, 2019
Jonas Mcmillan iii | Nov 3, 2019
I will ask them next time istopb we need to start paying in portions now stop wasting money!
What's up apple what do I do when my home button gets stuck ????😬
Does Apple replace the back of the phone if it gets cracked (iPhone 8plus)
meijen nicole | Nov 3, 2019
Alexander Yim | Nov 3, 2019
I believe so. But just to be sure, please contact your local Genius Bar for help.
Can I trade in iPhone 6 for a NEW, not refurbished 8 or 8 plus? No matter what I do cannot get the storage space lower. Best advice please! Thanks
A Google User | Nov 3, 2019
Alexander Yim | Nov 3, 2019
Call your local Apple retail store for better information.
Where to park in the mall to be close to the apple store?
Garey Simmons | Nov 3, 2019
Alexander Yim | Nov 3, 2019
Look for Parking Garage C-1 near Crate& Barrel.
How much do y'all charge to fix a broken screen and back camera for an iPhone 6s
Miata Ft Leah | Nov 3, 2019
Alexander Yim | Nov 3, 2019
Call your nearest Genius Bar.
I have an iMac I bought July 2013, which is beginning to get a little strange.
(1) Can I bring it in to have in checked and cleaned of bugs, viruses, etc? What would that cost?
OR
(2) Can I bring it in to trade to a new one?
Jerry Hedges | Nov 3, 2019
Alexander Yim | Nov 3, 2019
I do NOT work for Tim Apple. And here is my advice: Contact your nearest Genius Bar and ask for help.
I am trying to transfer my contact list from my i phone to my gmail on my Apple computer. I do not see anywhere in my Apple mail where i can get a list or even add a contact.
JIM REYNOLDS | Nov 3, 2019
ido keren | Nov 3, 2019
and.......
i am looking to copy my contacts from my i phone to my apple lap top. When i go into my gmail account on the computer i do not see any place that shows a contact list or any place to add contacts.
JIM REYNOLDS | Nov 3, 2019
Anderson | Nov 3, 2019
You will have to sync your contacts through iCloud which would be on your Mac if you signed in with the same icloud account, that's the only way they will sync together. Also iPhone is kinda different but once you type in a number you should see an option which says add contact or you could try to go i to conacts and hit the plus sign on the top right corner.
Can they fix a disabled ipod touch?
Éva Peterson | Nov 3, 2019
Alexander Yim | Nov 3, 2019
Doubt it. But then again, you never know. Please, contact your local Genius Bar for help.
Can you help me?? My iPhone does not connect to my WiFi and if it does it logs off every like 5 - 10 minutes and I get so mad or it doesn’t let me connect and say incorrect password every time I Try to log in...
Jamie Lopez | Nov 3, 2019
Noitalever LLC | Nov 3, 2019
Take it to the apple store they can fix it, it sounds like a motherboard issue
i cannot re/set my password on my apple i.d. account. every time is do, it is locked out, or rejected...
how can you remedy this problem...which has been going on for 2 weeks now
Having trouble with I phone X. When someone calls, the phone rings loud (the way it is supposed to) only the first ring. The other rings are muted. Just did the latest update but it didn’t help. Is this a manufacture flaw ?
According to "Wall Street Journal," iPhone XR is starting at $749.00 and shipping on 26 October. iPhone XS is starting at $999.00 and shipping on 21 September. And iPhone XS Max is starting at $1,099.00 and shipping on 21 September. As for the new iWatch, call your local Apple retail store for better information.
I decided to try and not go on weekends. I went on a saturday and they had a line outside the store. But I'm not sure if it's always like this. During the week never had a wait of more than an hour.
I have an appointment at the Genius bar for next Sunday for a battery replacement for my Iphone 6 plus. Will you be able to replace the battery at that time or will I have leave the phone with you?
Joel Widder | Nov 3, 2018
Alexander Yim | Nov 3, 2018
It depends on how busy they are. My recommendation: on next Sunday, go to your local Apple store, and ask how long you have to wait for that battery replacement service.
I have iPhone 6+ , unfortunately recently screen broken. It’s insured . Could you tell me how much you charged? How much time taken to repair? Can I come there towson store now?
Mohan Shahi | Nov 3, 2018
Alexander Yim | Nov 3, 2018
Go to Apple retail store in Towson Town Center Mall, and talk to one of those customer representatives for help.