MileOne Autogroup

Tiffany Reynolds

This dealer is complete trash. I am so upset I don’t even have the energy to explain what happened. I hardly ever write a review, good or bad. However, this time it was necessary. Do not under any circumstances go to the dealer. There will be issues start to finish. I will never purchase another car from a mile one dealer.

Meco Shark

At the start of the car shortage, we made an appointment to test drive a specific Honda they were advertising. We confirmed by phone the car was in-stock - before making the trek to their dealership. After 70 minutes of doing the obligatory dance with the Sales Department, and being very patient, they confess the car we came TO BUY was not available AND tried to talk us into a lesser vehicle! To add insult to injury, later the same day, a different Salesman called to see if we were interested in seeing the SAME imaginary car! You be the jury. What’s your opinion on being jerked around like this?

Brandon Schmoyer

BMW of Fort Washington Dealership - Saddened and disgusted with the service and dishonesty. The service staff put my brand new 2022 m340 through their brushwash without my permission. Ryan Young (service manager) seemed to take accountability and offered to buff the car To correct the swirling. At first appearance the swirling is removed until you notice the buffer trails / holograms throughout the paint. When confronted, they now claim they never took a buffer to the car… funny, as you can’t remove paint swirling without and they melted my wiper blade with the buffer. High end dealership, I made the unfortunate assumption they offered high end service. Nobody is perfect, and it’s one thing to make a mistake, we all make them.. i would of been a customer for life if they corrected it, but then when they further damaged the car and flat out lied… really pathetic.

Justin Wright

Mr. Lonnie Overby is a superb sales agent! I called him to discuss the features I wanted in an X3 and he worked with me to find exactly what I wanted. His professionalism and experience made my shopping experience very easy. He is a great representative of the BMW of Silver Spring Auto Group. I highly recommend calling Mr. Overby for your automobile needs.