My Fast PC

Category: Corporate office in Lehi, Utah

Address: 2600 Executive Pkwy #500, Lehi, UT 84043, USA

Phone: +18005738028

Opening hours

Sunday: Closed

Monday: 7AM–7PM

Tuesday: 7AM–7PM

Wednesday: 7AM–7PM

Thursday: 7AM–7PM

Friday: 7AM–7PM

Saturday: 9AM–4PM

Reviews

Rhett Y

Jun 25, 2020

Scammers. Will fire anyone without verbal/written warning. Preys on the vulnerable.

Faye Friess

Nov 3, 2019

Great

bob reno

Aug 2, 2019

This scam of a company charged my 72 year old mother $100 plus some garbage membership to recover a yahoo address that they never recovered and never could recover. They "cleaned" her 7 year old pc which is still as slow as it was before the "clean". They "recovered" her gmail account which never needed to be recovered because her password was stored on the computer. This company is indeed a scam and unless they provide my mother with a refund this review will just be the beginning. *Who left this reply. I need confirmation that this 100% satisfaction guarantee is credible please

Kayla Ward

May 15, 2019

This company has somehow managed to get ahold of my grandfather's card information and has not stopped charging his card monthly. Charged a $200 starting fee and, from what I've read charges $100 to cancel the program, which doesn't even work apparently, as my grandfather's computer is still slower than hell. He has no information from this company in written form and doesn't appear to have any knowledge of who this company is or what it does, let alone that they've been continually charging his account for the last 17 months. It all appears to be a big SCAM!!!!!

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Questions & Answers

How do I cancel this program?

Patricia Rogers | Nov 3, 2018
My Fast PC | Nov 3, 2018

Hi Claudia, please call our customer service and we'll be happy to assist you in your cancellation. - Your My Fast PC Team

How do i cancel

Claudia Janecek | Nov 3, 2017
My Fast PC | Nov 3, 2018

Hi Claudia, please call our customer service and we'll be happy to let you know how to do that. - Your My Fast PC Team

How do I get a copy of my w2 from 2018?

scott obrien | Nov 2, 2020
My Fast PC | Nov 2, 2020

Please call us and ask to speak with HR.

DO you fix cell phones and if so, how much?

Charlene Ruben | Nov 3, 2019
Erik Fullmer | Nov 3, 2019

Hi Charlene, we are now HelpCloud and yes, we do perform remote support for smartphones. Cost is dependent on duration. More details here: https://www.helpcloud.com/insight/technician-by-the-hour/

Can I change the way that I am being billed . Presently you withdraw my monthly fee automatically. I would like you to start sending my bill to a bank in Salem Oregon. Can I do this?

Lynda Shurtleff | Nov 3, 2019
My Fast PC | Nov 3, 2019

Hi Lynda, we do automatic bill pay and pay by check only but if you call in to customer service we can discuss your options. Happy Holidays!

when i set up my desk top computer do you cover the desk top too?

John Walsh | Nov 3, 2018
My Fast PC | Nov 3, 2018

Hi John, Yes we do. Our membership covers all personal computer devices and that would include your desktop computer. - Your My Fast PC Team

How do I get my icons back on my screen? I am a member.

cherie boucher | Nov 3, 2018
My Fast PC | Nov 3, 2018

Hi Cherie, please call and our technicians can assist you with this. Thank you!

I am a member with you, I am having trouble getting into google chrome. Can you please help me?

cherie boucher | Nov 3, 2018
My Fast PC | Nov 3, 2018

Hi Cherie, please call and our technicians can assist you with this. Thank you!

how do i cancel this program?? vivian krumel

Vivian Krumel | Nov 3, 2018
My Fast PC | Nov 3, 2018

@Vivian, you can call us to cancel the services. Thank you! @Brandon, while we appreciate your time at our company as a sales representative and your ability to diagnose issues, we do take pride in our technicians and their ability to resolve a variety of technical issues and perform our services. This in addition to our customer service representatives, our sales representatives, and support staff, all provide a valuable technical support experience for our customers. Your comment was concerning our computer clean but Vivian was referring to her month-to-month membership which included: 24/7 technical support, Webroot SecureAnywhere antivirus protection, EZShield identity theft protection and restoration, quarterly cleans, a learning center, and more. Thank you.

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