Rite Aid

Casey Henson

The pharmacy here is the worst Ive ever been too. I consistently have issues getting my medication and the pharmacist is always incredibly rude and unhelpful. She has put my unborn son at risk 3 different times, including today when they said I could not get my medication until after 3 because of an "audit" If I dont take this medication, i could have a miscarriage. And they just DO NOT CARE. I dont know the pharmacist name. But she needs fired. Getting my prescriptions sent to another pharmacy TODAY.

Garret Hampton

These people never answer the phone, so good luck getting through to them without having to go there first and come back

Elaine Pettinato-Collins

The pharmacist Mardi Itchy has to be the worst professional I have come across in a long time. Instead of looking at the current address and phone information from the transferring pharmacy, she decided to use 20 year old information that was in the Rite Aid computer. It took weeks to get my prescription transferred, because according to the pharmacist, the fax machine was broke, they were short staffed, and they too busy. Either no one answered the phone at all or when someone did, they would place you on hold and never return to the call. Consequently, due to Rite Aid #721 on Market Street and the pharmacist Mardi Itchy unprofessional behavior I couldn't get my prescriptions filled on-time and correctly until today, August 23, 2022. My prescriptions were transferred in July. Their on-line system works well, if the pharmacist does their job correctly and if you have all the information you need; which you don't receive until they fill the prescriptions. This pharmacist's ignorance and lack of empathy toward customers and patients is unacceptable. Further, my husband had issues with that store, which took them 9 months to correct. He is a stroke survivor and needs 5 medications filled on-time every month. I did everything humanly and electronically possible to get the situation corrected. The same pharmacist, Mardi Itchy was just as careless, ignorant and cold. I would call as soon as the pharmacy would open and she was already miserable. She'll give you every excuse in the book NOT to give you proper service and get you to feel sorry for her. Rite Aid's internal problems are not something she should throw in a customer's face when she isn't doing your job correctly, can't handle the store's volume and doesn't have the skill set to talk to people with kindness. Rite Aid is making millions of dollars and paying their pharmacists extremely well to act like and perform like professionals, when they are in their stores. If the pharamcist thinks she is too good to deal directly with a customer, which she put in a situation, answer the phone professionally and handle a situation from beginning to end this pharmacy is doomed. Rite Aid should put her out in a very slow community somewhere, where she doesn't have to deal with what she obviously has no skills to handle.

Chuck Robinson

This store was very clean and had a great selection. Bit more expensive than other stores, but being within walking distance and having everything I needed as someone from out of town traveling, it was a still a great value. Staff was very friendly as well.