Trek Bicycle Redmond

Category: Bicycle Shop

Address: 16389 Redmond Way, Redmond, WA 98052, USA

Phone: +14252154059

Opening hours

Sunday: 12–5PM

Monday: 10AM–6PM

Tuesday: 10AM–6PM

Wednesday: 10AM–6PM

Thursday: 10AM–6PM

Friday: 10AM–6PM

Saturday: 10AM–6PM

Reviews

J.L. F.

Apr 22, 2022

In springtime of last year, I bought two e-bikes from Trek. Since then, everyone at Trek Redmond has taken incredible care of us. Twice, they've looked over our bikes for small issues, made everything right, and ensured that our investments (and wow e-bikes are an investment!) are in good shape. Every time I visit the store, they ask me smart questions and share even more information with me. Every time I visit, I learn something new and important about my bike. Like many people, my bike is increasingly a true mode of freedom for me. I'd rather ride than drive, most of the time, and my Trek is a big part of that experience.

Dan Kolbas

Apr 17, 2022

Staff was super friendly and knowledgeable. Seemed like they weren't recommending anything not needed. Here temporarily for my wife's job and they recommended a bunch of cool rides and tips for the area. The bike rides like new. Night and day in shifting and it's always a great feeling with fresh brakes.

laura wu

Apr 6, 2022

I really want to say thanks to Jason! Thank you help me get my first bike 🚲 it’s awesome and I did a 9-mile riding in CKC right after I got it with rain 🌧 and wind 💨 haha. Few things: 1. He’s very informative and patient. Sent me through all hybrid road and mountain bikes in store. From how brake & shifter & paddle & more works to all the model and tire size etc. 2. Even when I’ve already made my decision, he suggested me to give a trial ride and he realized it’s not the perfect size for me. So he suggested several ways to help me get a bike fits me perfect. He adjusted the seat even the angel, cannot name it… 3. It was a very nice experience to have some one teach me all the terms and how bike works and even cycling skills or tips. I would say it’s much more fun like I’m talking with my friend and I really Enjoy it while get my perfect bike. 4. Thank you to spent 4hrs with me from with patience! 😆 Love it so far probably want a Domane few months later : )

Alyson W. Bradley

Feb 8, 2022

Trek products are always of supreme quality and what makes the experience even better is that the team @ Trek Redmond is PHENOMENAL! Everyone is so knowledgeable, committed and excited to help you get what you want and even what you don’t know that you need to have a safe, comfortable, quality, stylish (if that’s your jam—it definitely was mine!) ride—wherever it is that you may be adventuring! I am forever grateful for Jay and crew for their patience, technical prowess, instructional guide, trail suggestions, aesthetic recommendations and just genuinely being amazing people to hang with while I color coordinated everything on my bike. It rides great and looks even better!!!!

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Questions & Answers

Do we organize local group events or rides through our store?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Yes, stop by our shop and we’d be happy to give you more details.

Does our bike shop accept trade-ins?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Yes, visit our website or contact our store for more details on your bike trade-in.

Does our store carry electric bikes?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Yes, we have a variety of e-bikes available at our shop. Contact our store for more information.

What is our return policy?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Returns will be accepted within 30 days of purchase from our shop. For more information contact our store.

How long does it take to service your bike?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

We strive to service all bikes within 24 hours.

Does our bike shop service brands other than Trek?

Trek Bicycle Redmond (Owner) | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

We can repair all brands of bicycles. You do not have to have purchased your bike from us for us to repair, adjust, or install parts on your bicycle.

Do you sell used bike too?

Miae Kim | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

I'm sorry we do not sell used bikes.

Hey Trek Bicycle of Redmond. I need to purchase 2 Roscoe 6 Small size Mountain Bikes for Christmas. Do you have the inventory to help me out today?

Brian Combes | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Hi Brian, it's best to contact the store directly since the inventory changes daily, thanks so much for understanding!

How much you charge for wheel truing?

NK J | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

$25/wheel

Do you still offer test rides? Do we need an appointment for that?

Peter Mansour | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

We do offer test rides Peter! Come on in and check us out!

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Do you carry adult tricycles?

Richard Grant | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

I'm sorry Richard, we do not sell adult tricycles.

Hello, do you guys carry cruiser bikes for women?

Sherry Entezar | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

Our Electra cruiser bikes are awesome! Come check them out or online at Trekbikes.com. Thanks!

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HI, I need to change one of the tyres for my daughter's bicycle. Can I bring it to the shop?

Balaji Raghunathan | Aug 11, 2022
Trek Bicycle Redmond (Owner) | Aug 12, 2022

You most certainly can!

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