The Iowa Clinic Urgent Care

Edo Masic

I come at 215pm now is 458pm and I’m still waiting I have filing that they don’t do anything inside because when patient go in stays from 45 min to 60min.This is unbelievable.

Priscilla Toler

The horrible customer service via multiple phone calls led me to canceling our appt.. No Way I was taking my daughter after how I was treated.

Lynne Roberts

Dr. Hawk is amazing. Highly recommend if you believe you have Covid. If I could give him 10 stars, I would.

Max Villwock

I experienced incredibly awful communication from the front desk. I tried to schedule a covid rapid test and was told that I need to stay in the parking lot and remain in my car. However when I arrived I was told I need to actually go into the urgent Care clinic. Then the front desk told me that I couldn't get any treatment because I have Medicaid and not insurance. When I asked why that was not communicated, given that I had registered for an appointment hours before, I was told that the front desk had sent me a text message about insurance. The text message actually said that I should take a picture of my insurance card to ensure contactless transaction. It did not say anywhere during my registration process or subsequent communications that I could not be treated without insurance. I offered to pay out of pocket and I was told it was illegal. Needless to say, no covid test for me. Also, twice when talking on the phone regarding my appointment I was hung up on by the receptionist.