Iowa Fire Equipment Co

Category: Fire protection equipment supplier

Address: 2800 Delaware Ave, Des Moines, IA 50317, USA

Phone: +15152658030

Opening hours

Sunday: Closed

Monday: 7:30AM–4:30PM

Tuesday: 7:30AM–4:30PM

Wednesday: 7:30AM–4:30PM

Thursday: 7:30AM–4:30PM

Friday: 7:30AM–4:30PM

Saturday: Closed

Reviews

K

Sep 27, 2022

Awesome customer service. They went above and beyond to help us out.

Tyson Hackett

Jul 25, 2022

Lazy incompetent workers and owner. Our company had issues with our fire suppression system in the coldest part of winter. Iowa fire showed up everyday with no winter gear or parts. They just sat in their van all day and did nothing. When confronted, they said it's to cold to work on it. Yet I was charged for the entire three days that this went on. Finally, we decided to fix in house. When iowa fire didn't bring the parts or equipment needed, the lazy owner couldn't even bring them down, he made us drive to get them. When everything was said and done they billed us $40,000. They then proceeded to blackmail my company and said, " we will drop the price if you remove your negative reviews". THIS COMPANY IS RAN BY A CRIMINAL

Bobby Slim

Feb 18, 2022

Awesome bunch on folks that work here, friendly, knowledgeable, and they get it done right. Never had a bad experience!

Ben Purscell

Aug 26, 2020

Love it

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Questions & Answers

How can I pay my invoice?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

There are serval ways to pay your invoices. Such as check, cash, ACH to our account, or credit card. or Call Accounting Receivables (515) 265-8030 to pay over the phone.

I got a call from my water department stating that they will be shutting off water as they have not received the most recent inspection report. What can I do?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

Please call the Accounting (any department 515-265-8030) to see when the last service was performed and request a copy of this report sent to you or your water department (by email or mail).

Can invoices and statements be emailed?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

There are serval ways to pay your invoices. 1. By check 2. By Cash at our office 3. By ACH to our account – call Accounting, Receivable (515.265.8030 Ext 111 or 114) for information 4. By Credit Card – you can put a credit card on file to pay your invoices automatically or call in each time. There is a 3.5% convenience fee added to pay with this method. Call Accounting Receivables (515) 265-8030 Ext 111, 114, 126, or 127 to pay over the phone.

How can I get a copy of an Inspection report or Invoice?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

To receive a copy of the Inspection Report or Invoice, please call the Compliance department (515.265.8030 Ext 126 or 127). if you have your name, account number, and/or invoice available, this will speed up the process. Your request can be emailed to the local Fire Marshall or mail out to you.

Can I walk in to purchase items?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

Yes, our service counter is open from 7:30 – 4:30 CST Monday – Friday. The entrance door is on the northside of the building's farthest west door. For more location-specific information, please visit our Locations page.

Is there a cost to dispose of a fire extinguisher?

Iowa Fire Equipment Co | Nov 1, 2021
Iowa Fire Equipment Co | Nov 1, 2021

Yes, although prices may vary based on a few factors. The cost covers the dismantling of the extinguisher, all parts and contents must be disposed of properly. Please call for the current price for your situation, 515-265-8030.

Do they refill and recharge fire extinguishers

Greg Noon | Nov 1, 2020
Kristina Perez | Nov 1, 2020

Yes

Do you recycle or recharge fire extinguishers

Jeanne Burnett | Nov 2, 2019
lamonte smith | Nov 2, 2019

Both

Do you check or refill house fire extinguishers.

K Doughan | Nov 2, 2017
Iowa Fire Equipment Co | Nov 1, 2021

Yes! Our technicians are capable of recharge at any location, whether in our store or at the customer's location.

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