Verizon

Category: Cell phone store

Address: 806 S Duff Ave #101, Ames, IA 50010, USA

Phone: +18008801077

Opening hours

Sunday: 10AM–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Barbara Cook

Oct 10, 2022

Very helpful! Also found us great deals!

Trevor Howell

Oct 8, 2022

Only thing worse that the in store custome service is when you call customer service and get someone in another country that doesn't know very good English and doesn't care

Allison Lambin

Sep 29, 2022

The lady manager in there was SO helpful and so kind. She definitely had a tough day but I appreciate all she did for me!! She dealt with some rude elderly man and handled it so well :)

Ian McKilligan

Sep 27, 2022

This location is generally busy, and there's a long wait if you haven't scheduled your visit in advance. However, the team members are organized, know their material, and want to help.

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Questions & Answers

can you get help at Ames Verizon store with questions about your Verizon bill?

Peggy Schwering | Nov 2, 2018
Paul Oyen | Nov 2, 2018

Yes. They will be able to access your billing history there too.

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Why can't sales people answer the phone??? Automation sucks.

Steven Phillips | Nov 2, 2018
Chelsea Simmons | Nov 2, 2018

When there's a que of people they don't pick up the phones until those in store have been helped. All of the representatives have a work line you can leave a message on!

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I just got a new phone and the IT gal who set it up for me (at work) said I can't receive text messages until I get a new Sim card (changed from a Pixel 3 to a Pixel 5). Do you have any at the Ames, Iowa store so I can stop by after work today?

Alice May | Apr 5, 2022
Heidi Hopper | Apr 5, 2022

Those are pretty standard and common - I would think they would

What are the Covid safety practices like here?

Anonymous | Nov 1, 2022
Camber-Ashley Jones | Nov 1, 2021

Mask worn in store still.

I purchased a used iPhone 8 plus for my mother in Ames. Why is she having difficulty activating her phone? Anytime she uses the phone it dials my nhone

Diane Patterson | Nov 1, 2021
Ryan Doolittle | Nov 1, 2021

Go back to the store and have them activate it

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