Starbucks

Category: Coffee shop in Rochester, New York

Address: 100 Center Pl Dr, Rochester, NY 14615, USA

Phone: +15858656960

Opening hours

Sunday: Closed

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Reviews

Jo MV

May 10, 2022

Coffee houses are polarizing, I get it. So, I am writing this compared to other Starbucks. I get tired of how often I order things there and they don’t have it when I get there. Often they turn off app ordering because it gets too busy, but one time I was allowed to order and when we arrived, the store was completely closed. Most recently, app ordering has been shut off and when I show up they don’t have oatmeal. They told me it hadn’t been coming in on their trucks. A few days later I called to ask if they had any before heading out because once again app ordering was shut off. I was excited that it was and when I arrived within 10 minutes, I was told that they had been out for a few hours. Overall the store is clean and the employees are pleasant.

Jacob Owen

May 6, 2022

For 3+ months, most Starbucks in this region were out of most paninis. Supply shortages are one thing. Today, I accidentally ordered the wrong thing due to a misunderstanding with a promotion in the app. I was able to correct it before I received the item, however they could not credit my account for the product I intended to purchase. Since they were unwilling to refund and ring out the correct item, I am expected to return and purchase the correct thing. To clarify, the app said to purchase a lunch item (a panini), any egg bites (red pepper ones) and "a Dragon Drink." I ordered a dragonfruit frappe for myself, and a dragonfruit refresher as part of the promotion. However a refresher and a dragon drink are slightly different products, and only one actually counts for the promotion. I have no interest in spending another $5 or whatever on a drink after already wasting however much on the refresher. I would've liked credit in-app at the very least. At the most, I was asking to be refunded and properly rung out, which would take at most 3 minutes. I'm a little disappointed. I can't recall if the panini price has increased since it was last available nearly 4 months ago, however the quality varies from the same to worse. It's no longer worth the price to refill my starbucks card, and I'll be making my own paninis at home with better quality ingredients from now on. I am grateful that the bottom of the panini bag broke in my new car, falling right out onto the seat, rather than waiting until I was walking inside to split and fall on the ground. Frankly, if you like coffee and barista-made drinks, you're welcome to pay the increasing prices and still be told the inclusion you want is unavailable due to supply shortages. If you think the food will be worth it, I can assure you that most diners will have a more enjoyable dining experience from variety to quality. You can't really screw up prepackaged, often frozen food, yet Starbucks still manage to be subpar. The only things I might suggest are the things no one has to remove from the package to further prepare before you eat. Also CakePops and their drinks.

anna knisely

Apr 2, 2022

Not a fan of Starbucks due to their prices alone. However I was conned by my sister and a friend to try them and an iced coffee all at the same time and it wasn't to bad. If your pockets can afford it then splurge worthy for sure.

Dazzledweeb

Jan 23, 2022

While the drink itself was way too sugary for my personsal taste, the staff was very kind and noticed my pronoun pins and actually treated me as the gender that I am. As a Transgender individual this really made my day. The staff were very kind and welcoming and had even fixed their mistakes when they had messed up my drink. Highly recommend going to this Starbucks, it's worth the visit.

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Questions & Answers

Does Starbucks allow pets in the store?

Anthony Cassano | May 4, 2018
Molly Standing | May 5, 2018

No, only service and working dogs however you may sit outside with your animals if desired. There are nice outdoor seating areas

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what is the minimum hiring age

Amia Chevannes | May 4, 2019
Jon Remmel | May 5, 2019

Wow that's something that you will have to call and ask.. I will have to say though probably 16yrs old

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