AT&T Store

Category: Cell phone store in Charlotte, North Carolina

Address: 230 E W.T. Harris Blvd Suite A-6, Charlotte, NC 28262, USA

Phone: +17045030800

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Hector Ramirez Jr

Nov 1, 2022

This is the worst store ever. My wife went in to do an upgrade and they not only messed up the billing on the account and added unwarranted lines. But we had to go back in to the store so we can be inconvenienced. Spend 4 hours in the store so they can cancel the original line do the entire upgrade transaction again so the device payments can be on the same line being upgraded not a ghost line which is how they originally had it...probably in spite to increase there sales but nevertheless. This caused a major inconvenience and took time out of our schedule. Not to mention we had to fork out $87 a second time and we have to wait 3-5 business days to get the refund on the other. Now my wife had to go back today because the number share feature isn't working on the smart watch. At&t should take accountability for the lack of good customer service. This type of service is mediocre and preposterous. I'm not pleased at all.

Juan Antonio Hernández

Oct 30, 2022

Super slow service, the gentleman that attended us finally was good.

habakkuk charles

Oct 19, 2022

Great service

K.L. Brown

Sep 30, 2022

Everyone is super nice but some less knowledgeable than others

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Questions & Answers

Do you carry the newest Samsung Galaxy phones?

AT&T Store | Aug 3, 2022
AT&T Store | Aug 3, 2022

Yes, we always carry the newest phones from Samsung. Stop by our Charlotte location and see them in person.

I've been re-directed by customer care to visit nearest ATT store to convert my active postpaid line to prepaid service line, keeping the same number. Would you be able to help ?

Romesh Jadia | Nov 2, 2019
Luis A Ramos Jr | Nov 2, 2019

Yes when I try to go from prepaid line to postpaid I had to get a new phone number. This might be able to help you more with that request.

Can I return a internet modem back to the store here at this location

james Hoskins | Nov 2, 2018
Rev, Rolando Rawles. | Nov 2, 2018

No you cannot return the modem at a store you have to go to one of the companies Outlet call for Direction

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