Verizon

Suzu J

The store reps will literally LIE to you in order to get extra sales. They “forget” to tell you details of the arrangements. And they will tell you that there is nothing they can do until you pay off the phone with them. They literally trap you in agreement.

Erica Carrels

Luis was amazing and so patient with me as a customer, appreciate the service!

Caitlin Hernandez

Verizon has fantastic service, I love my phone and it always works but this store is just a disaster. Their customer service is abysmal. After my father passed away, they refused to take the phones back and were very rude about it. They lost the death certificate and didn't care that we had already turned it in, wanted us to drive all the way home for ANOTHER copy. We were trying to do the right thing and turn the phones on his plan in and they blatantly refused to take them. I am not sure if they work sales based but unless you are buying a new phone, they want NOTHING to do with you. Verizon online customer service told us to specifically go to this location and turn in the phones. They made an already challenging time so much worse after losing the death certificate. Providing no remorse at all and making us jump through 1000 obstacles when we were just trying to do the right thing and technically doing all of this wouldn't even have impacted us money wise. I just didn't want them to lose out on the phone that still had payments on it. I ended up reaching out to Verizon Online Customer Support who was very helpful and disconnected the phones and sent me return boxes. I don't know who this location is hiring but they should reassess their service agents and hire people with better attitudes that actually want to do their job.

Rob N

Have what ya need