Illinois Department of Insurance

Category: Insurance agency in Springfield, Illinois

Address: 320 W Washington St, Springfield, IL 62701, USA

Phone: +12177824515

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

M C

Sep 22, 2022

Why are these people getting paid to let the insurance company rip us off. A inspector came to my house to inspect my property he left my hot tub cover and top off. Rain got in it which turned to Ice. Nationwide wouldn't send the pictures they took of tub and lying so they won't have to replace the hot tub. They want me to take out a claim which would go against me. This bad behavior with insurance companies its horrible and scammers. I wish there was no stars to give. Waste if tax payer money.

L Raymond

Aug 2, 2022

Why doesn't the IL Dept of Insurance hold companies like DIRECT AUTO responsible, who never want to pay their claims. This needs to be addressed. Who is getting paid to not make these companies accountable?

jack rebolledo

Jun 27, 2022

Substandard Government Organization, and perfect example with everything that is wring with Illinois bureaucracy. Though it took the state (one of the most expensive in the US to be licensed in) less than an hour to issue me a license IN THE WRONG NAME. It has been 3 weeks of making over 60 unanswered phone calls, including 4 voice mails, sending 7 emails that are ignored, and writing a letter through USPS to please correct their error. Now I will spend 12 hours in a car, and God knows how much in gas to drive to Springfield Illinois from out of state, praying that there is at least a human in the office that can fix their error, so that I am able to use the license I paid for.

Karl

Jun 1, 2022

Prompt, helpful, friendly

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Questions & Answers

I was driving and got hit by another car.it was his fault totally he got the ticket almost a month ago.American family insurance, which is who he has hasn't spoken to there insured party. To this day and car still not fixed.who can I turn to for help

Robert Moore | Nov 2, 2018
Mr. Mike Harper | Nov 2, 2019

With the other driver not cooperating with their insurance company, your only beneficial recourse is filing a civil suit against that driver.

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Part 2 Who can we contact and where can we submit our claim because it's not normal how much they are withholding, thanks.

Cristina Calugher | Nov 1, 2020
M S | Nov 1, 2020

Here is the IDOI contact page with phone numbers and email addresses, you can also file a complaint online. https://insurance.illinois.gov/main/contactUs.html

if i have a battery charge would i have to wait to get my life insurance licenses

chasty maye | Nov 1, 2021
Dale E England | Nov 1, 2021

Until you plea out

I was in a accident that was not my fault. The person who hit me had no insurance and the tow company wants me to pat. Also I had plates and screws in my wrist. And my wrist is stull broke after surgery.

Kim Spann | Nov 1, 2021
Gwen Laizure | Nov 1, 2021

Sounds like you need an attorney. They can address issues with the Department of Insurance. I've never got an answer from them. You need an attorney. Good luck.

I backed out of my driveway this morning and hit my wife's vehicle. State Farm is telling me that they will cover my car with 500 deductible only, Because we live at same address even though her vehicle is also insured with them they will not pay

John Sumner | Nov 1, 2020
Karen Harris | Nov 1, 2020

Most companies do this, especially since vehicles are one policy. You can only submit one claim for each occurrence. You are always welcome to file a complaint online.

To whom I can complain about my health insurance company because they denied my claims ?

samih halim | Nov 1, 2020
Karen Harris | Nov 1, 2020

The Illinois Department of Insurance - follow this link to file a complaint online: mc.insurance.illinois.gov/messagecenter.nsf

MY CAR WAS STOLEN WITH THE KEYS IN IT RIGHT IN FRONT OF ME AND AMERICAN ALLIANCE DENINIED MY CLAIM CAN THEY DO THAT BECAUSE THE KEYS WERE IN THE CAR?

Mary Weston | Nov 1, 2020
Karen Harris | Nov 1, 2020

Check your policy language, but there probably is wording that says they won't pay a claim unless the vehicle is locked with the windows up and there is evidence that someone broke into your car.

Do you have information concerning DHS benefits in Illinois?

Kathy Hobbs | Nov 1, 2020
Karen Harris | Nov 1, 2020

You would need to call DHS directly. We can give you basic information, but we'll direct you to them. Sorry.

How do I find out if someone is a legitimate agent

Kathleen Mack | Nov 1, 2020
Karen Harris | Nov 1, 2020

https://www.statebasedsystems.com/solar/index.html This link should help you. It's pretty easy to navigate. You could call DOI on Monday if you have problems.

How often do you have to take the Annuity Suitability class. I thought it was a one time occurrence,

Patricia Sturgis | Nov 1, 2020
Karen Harris | Nov 1, 2020

You should call producer licensing and ask about this. They have an education unit that will be able to answer your question.

Can an insurance company selling Medicare insurance force to buy a life insurance policy to write the medicare policy?

Ciara Miller | Nov 2, 2019
Karen Harris | Nov 2, 2019

I suggest you call the Department and ask them. I don't know anything about health.

Is there anyone at this company that can help me with a dental provider complain? I have been trying for 3 days and still have not been able to talk to anyone. I keep getting transferred....

East Erie Dental | Nov 2, 2019
Kajaffa King | Nov 1, 2020

Dept of professional regulations

my insurance has denied my claim for roof damage because of hail damage. what can I do next hire a private adjuster or engeneer to look at my roof.

Dorothy Crawford | Nov 2, 2019
Karen Harris | Nov 2, 2019

Before you go to that cost (and it can be costly), call the Department of Insurance and speak to a P&C complaint analyst. It's free. They can guide you through the complaint process. If you decide to use an engineer, make sure you get the right kind. There are a lot of different engineers who don't know anything about roofs. If you go with a PA, call the Department to make sure they're licensed in Illinois. Also, there are no laws governing how much they can charge. Their charge comes out of the payment from your insurance. It's NOT an additional amount the insurance company pays.

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Are insurance companies required to replace organic roof shingles regardless of age and not result of event

Michael Wojdyla | Nov 2, 2019
Karen Harris | Nov 2, 2019

You need to check your policy language. If you still have questions after you read it, please call the property and casualty consumer complaint unit. They'll need to see the policy wording, so make sure you have it when you call. I could make a guess, but I deal mostly with commercial policies, which are vastly different from personal. You can find contact information at www.insurance.illinois.gov.

In 2018 how many insurance companies have been found guilty by the Illinois Department of Insurance?

George Kasboske | Nov 2, 2019
Karen Harris | Nov 2, 2019

The Department does not have judicial authority, so they haven't found anyone guilty of anything. Only the courts can determine guilt. If you're asking how many complaints have been filed against a specific company, that information can be found on their website: www.insurance.illinois.gov. You can call their toll free number and ask to speak to someone about this. They'll talk you through the website so you can look at all of the company information on complaints.

I see ads on my computer & smartphone for telephone numbers to purchase health/ medical insurance under heading "TrumpCare." What is "Trump Care"? Is Trump Care the ACA? Sincerely, Dennis DePorter, Illinois attorney, regis # 0612309

Dennis DePorter | Nov 2, 2018
M S | Nov 1, 2020

The ads sound like marketing, but refers to: https://en.m.wikipedia.org/wiki/American_Health_Care_Act_of_2017

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