Address: 2300 W White Oaks Dr, Springfield, IL 62704, USA
Phone: +12177874126
Sunday: 10AM–6PM
Monday: 8AM–7PM
Tuesday: 8AM–7PM
Wednesday: 8AM–7PM
Thursday: 8AM–7PM
Friday: 8AM–7PM
Saturday: 8AM–7PM
Steve W.
Staff usually seems short tempered. Took car in complaining about tpms light. Told that tire pressure was incorrect, they taken care of it, the light was now off, and when I questioned this was rudely told that they had done their job. I had checked pressure before going in. On starting, the sensor light was still on. Drove to Discount Tires where they scanned the tires and found bad sensor. Light off after sensor replaced. When I got home checked tires with two different digital gouges and all tires where 7-8 lbs low after Sam's had set them to the correct pressure. I don't think they can be trusted.
Matt Madonia
Sam's tire shop did an excellent job with mt tires! Big shout out to Trevor and Rick who worked with me to get the best new tires, when my Michelin's were no longer available. They were extremely professional, courteous and helpful. I will be recommending them to my friends and family!
Chase
Took them 7 months to install my tires after I paid for them. This was a week after I showed up for a scheduled appointment to get them installed. Where in I was told that the lift is down and they can't install any tires at the moment... Well thanks for telling me so I didn't make plans to take my car across town and then flake on me. What the phone don't dial out? I will never. Never buy tires from Sam's club again. The experience I had here was the single worst rental experience I have ever had in my life.
Juan Galvan
How's the customer service? Very attentive. How's the place look from the inside and outside? Always clean.. How was your overall experience? I bought the cheapest tires they had. Were expectations met? No, I could have gotten better tires somewhere else. Will you come back again? No. Any advice for future customers? Don't tell them you want the cheapest tires.
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Just call tire department. If you go watch out for people cutting across parking lot. No one seems to care that the lines mark parking spots and are intended to show where not to drive.
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