Altitude Trampoline Park - Rochester NY

Category: Sports complex in Rochester, New York

Address: 3333 W Henrietta Rd, Rochester, NY 14623, USA

Phone: +15854343260

Opening hours

Sunday: 11AM–8PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

Zee And Me

Nov 1, 2022

The kids always enjoy themselves

Kathleen Barone

Oct 31, 2022

Took my Granddaughter, she had a blast

Jessica mayo

Oct 19, 2022

Overpriced. My daughter had 3 friends come with her to this party. It cost me about $300. The place was freezing, it's late November and although the kids are working up a sweat it's also not healthy to sweat in cold weather. They literally do not have any heat in this entire building. The metal seating when cold makes for a horrible experience for parents. They also have all the tables next to each other. My daughter just turned 13, and next to her table is a toddlers birthday party table, on the other side is an 8 year old's party. This makes for uncomfortable times. Different age groups next to each other can be difficult to manage. The young ones can get hurt when the older ones aren't looking for little ones.. They also do not give the option to have a smaller party, or less food. Same flat rate and same amount of food. Hopefully they'll let me package all the left over pizza since I've paid for it. To be honest, it would of been cheaper to just pay for the children's admission, and then take them for pizza afterwards. They do not really offer much food a party, just a table, bottles of water and pizza. The host only brings the tee shirt and pizza to you. So it's not like they actually are hosting anything. *update: they gave me $75 off the party price, because my party host told her boss that I had a very small amount of party goers. Which was cool, because I hadn't even asked for that. I got to keep all the leftover pizza as well. So, outside of it being cold, and how parties were all clumped together, the kids had fun. Still overpriced, but at least I had a good host and the kids had fun.

Kathleen Hall

Oct 17, 2022

Kids had a blast. That makes me happy!!!

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Questions & Answers

Are you guys open today?

Uriah Johns | Nov 1, 2019
Rasta Run | Nov 1, 2019

Yea

How much money dos it cost for 22 year old and a 11 year old

true sister toy style | Nov 1, 2017
Janice Heard | Nov 1, 2017

You pay by half hour intervals.

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Are you open Labor Day?

Lpsclover | Oct 1, 2022
Ebony Malone | Oct 1, 2022

Yes

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Are you guys open?

Shaly Oliver | Oct 31, 2021
TruX Payz | Oct 31, 2021

Yes!

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Do you need to make reservations on line due to covid

Tina DeHond | Oct 31, 2021
Nathaniel Thompson | Oct 31, 2021

Yed

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They are open?

Exengely Guzman | Oct 31, 2021
Brian Scott | Oct 31, 2021

Yes

How much does is cost

Tonya Toliver | Oct 31, 2021
Sanjib Guha | Oct 31, 2021

I like the morning time, when its just $10 for an hour. (Early bird)

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How much is it to rent the place out

hunt247 vg | Oct 31, 2021
Eric Miller | Oct 31, 2021

Easiest way to find this stuff out is to just call. Even if someone tells you here there's no saying theyre right. But if you rent it out... Can I come?

With Covid going on what are the safety precautions being taken? Are there reserved times? Is there masks being worn for both kids and adults? I cant seem to find anything on their website

Jules Lynn | Oct 31, 2020
Rasheeyda Smith | Oct 31, 2020

They are doing temp checks b4 you go in and kids 2 and under weren't really required to where a mask bc they knew children are not very likely to keep it on, when the kids were out jumping they did have masks on

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are you open New Years day

David | Oct 31, 2020
Nicole Palermo | Oct 31, 2020

I'm not sure but that's a good question ..

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We have booked a birthday party for March 23 at 9:30 am. Besides pizza, what is included? Plates? napkins? cups? Drinks?

Jean Turner | Nov 1, 2019
Bekah Bodder | Nov 1, 2019

Plates, napkins, forks, knife if you bring a cake, waters, 3 balloons, tablecloth, lighter, stick candles, party host who will serve your pizza and cake. If you choose to add sodas (16 oz) to your party it's $1.25 per soda instead of the $2 it would normally be.

Are you guys open today 11/21/18 we have been trying to call with no response and before we drive 2 hours I would like to know ahead of time

Jacob Baker | Nov 1, 2019
Bekah Bodder | Nov 1, 2019

On days when schools have off (ie: the day before Thanksgiving) the employees are not able to answer the phones because they have customers nonstop all day. We only close on Thanksgiving day and Christmas day.

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How old do you have to be to work there

Bobby Good | Nov 1, 2018
tiffany schmitt | Nov 1, 2018

16 I think

Do you do three hours for a birthday party

Alisiana | Nov 1, 2018
Joel Dundas | Nov 1, 2018

The Venue is Amazing. Wd Had a Wounderful Time.

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How much is it for kids and adults?

Tinatablet 2018 | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

Varies. Call and ask.

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How much money does it cost for 1hour

Skifu | Nov 1, 2018
Eryn Eren | Nov 1, 2018

13.99 a person they call it a jump pass. Thats how its listed on the site.

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How mich is a large cheese pizza?

Arij Adoui | Oct 1, 2022
Reginal Thomas | Oct 1, 2022

Idk they ordered a pizza from Salvatore's

Is it 3$ 99¢ for 3 kid's and 3 idols

Leann Abbott | Apr 4, 2022
Joan Davis-Gentry | Apr 4, 2022

Horrible experience! Filthy environment and virtually no customer service. Not safe for visitors.

Do kids have to wear masks?

Becky Creason | Feb 3, 2022
T Cochran | Feb 3, 2022

Yes/no most of the kids were not wearing masks or the masks were not being worn as advised by CDC.

What is the price to get in

James Sick | Dec 5, 2021
Adam Antine | Dec 5, 2021

$15 for 60 minutes

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When is the best day And time to go for toddlers

Solo Flexin | Dec 5, 2021
Caleb Benson | Dec 5, 2021

So we actually no longer have the reservation system! You can come in anytime and pay for your jump time when you get here!

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Do you have To wear a mask? I'm looking to bring my kids today, do I do it all online?

Jennifer Klino | Oct 31, 2021
jonathan arce | Oct 31, 2021

No you do not have to were a mask

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How can I make a reservation on May 1, 2021? It is for a birthday would be seven people who will attend. It would be the small children and five adults.

Fabiola Fonseca | Oct 31, 2021
Tomesha Howard (Browneyez) | Oct 31, 2021

You can do it online simple n fast. If you are able to do your waiver online for yourself first and then list the children each adult Must List their children then it will be a faster process when you get there if they just scan it there's anything additional like you need socks purchase is $2 a pair and then you're all set jump on

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Is there a certain amount of people allowed in the building at once and do you have to reserve ahead of time.

chloe brown | Oct 31, 2021
AnnMarie Vandemark | Oct 31, 2021

You have to buy the tickets online. Personally I recommend buying them a day ahead of time so you get the time slot you want. And it depends on the day and what time if it's busy or not. (You're required to jump with a mask so if you don't have a breathable one, I suggest getting some.)

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Do you guys have appointment

Keenyah Erskine | Oct 31, 2021
Irenesa Olmo | Oct 31, 2021

Yes we had a reservation time and date, it was for a party. But I don't think it's required.

Are you guys open to the public ?

Tania Diaz | Oct 31, 2021
Travij Jonest | Oct 31, 2021

Yes as theo e becore said you just get tickets and sign the waver forms.anf the kids have fun and it wears them down .but We booked online night becore so I personally dont know if they except walk inns

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The are open?

Exengely Guzman | Oct 31, 2021
Annmarie Ramos | Oct 31, 2021

Yes

can we jus come as long as we wear a mask?? or we’re need to book it ?

monae monae | Oct 31, 2021
Brian Scott | Oct 31, 2021

Can show up anytime as far as I know

what’s the prices ? & is they still open ?

princess ritza | Oct 31, 2021
Chasey Koomen | Oct 31, 2021

Prices are based on time! If I remember correctly, it was $10 for 30 minutes, $15-17 for an hour, and like $20 for 120 minutes. They should still be opened. Last I checked they were considered a yellow zone which doesn't really affect them, as far as I am aware.

Can you get a yearly pass?

Diana Walworth | Oct 31, 2021
Camille Wellborn | Oct 31, 2021

Yes you can

Are y’all open today

Kaniyah Corbit | Oct 31, 2021
James Wearen | Oct 31, 2021

Yes

Do I have to buy tickets ahead of time?

Nintendo Master | Oct 31, 2020
Nate Sharp | Oct 31, 2020

Helpful if you do though. You can reserve your time slot and have all your waivers done and taken care of.

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Are masks required?

Nintendo Master | Oct 31, 2020
alia santiago | Oct 31, 2020

Yes!

Do you need to make appointment to come or you just are able to come anytime

Barbara Conrad | Oct 31, 2020
Caleb Benson | Oct 31, 2020

You can go anytime

Are you guys open today?

Jae Cole | Oct 31, 2020
Shaun Wright | Oct 31, 2020

Yup

Are they open

vince bradley | Oct 31, 2020
alia santiago | Oct 31, 2020

Unfortunately, we are temporarily closed.

Do you guys still have dippin-dots?! Cause those be tasty 🥰❄️

Haley Rayne | Oct 31, 2020
mark | Oct 31, 2020

I've never been there.

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Is altitude open today

Christy Modaffari | Oct 31, 2020
Jared Williams | Oct 31, 2020

Friday is the reopening date!😋😋

The trampoline os gonna be open tomorrow?

Urban Worldtuber Music | Oct 31, 2020
Caleb Benson | Oct 31, 2020

Yes! 845-10:00!

How much does it cost to have a birthday party there?

Ebony Allen | Oct 31, 2020
Torrance Jordan | Oct 31, 2020

Depends. Starts at just a table for 10 kids during the week at $209 all the way up to $509 for a party of 20 on the weekend

Is this good ideal for two year old?

Kevlar Smitt | Oct 31, 2020
John Shipley | Oct 31, 2020

Only the tottler area.

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Does it get boring to easy

Yagirl Mari | Oct 31, 2020
Justin Crandall | Oct 31, 2020

I don't think it does. There is a lot of different activities and if you get involved in a game of dodgeball it's a blast even to just watch. The purpose of this places to jump on trampolines, so don't stop jumping and exploring the place and you won't get bored :)

Are you allowed to bring a snowboard into the facility to practice grabs and rotations?

Adam Hurwitz | Oct 31, 2020
Jessica Casillo' Williams | Oct 31, 2020

No, they are not allowed, just called! Sorry!

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One child age 9 price? And can parents be spectators or a fee is applied too?

v ve | Nov 1, 2019
MR GHQRT | Nov 1, 2019

He right you only pay for the jumpers

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How much jump time for a birthday party do you get

Miz EbonyEncourages | Nov 1, 2019
Bekah Bodder | Nov 1, 2019

2 hours total, half an hour of that is usually dedicated to pizza and cake.

Do you have a group rate for summer camps? and is there a fee for chaperones?

Chakakhan Howard | Nov 1, 2019
MR GHQRT | Nov 1, 2019

No and maybe

How often does a waiver need signing?

Janelle Caufield | Nov 1, 2019
Sheffield stokes | Nov 1, 2019

Only when it expires

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Do u have passes to buy to give someone for bday present

Mary Stoddard | Nov 1, 2019
Bekah Bodder | Nov 1, 2019

We have gift certificates

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Children under 6 can enter today

Iris Martinez | Nov 1, 2019
Sunny Tarzi | Nov 1, 2019

Yes

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Are they open today?? No answer when I just called

Michelle DiNardo | Nov 1, 2019
Elmer Betron | Nov 1, 2019

It does say they're open but I would only be guessing that they are but all lot of places are closed today

What are the hours for New Year's Eve??

D'Niece Smith | Nov 1, 2019
Brandon Babers | Nov 1, 2019

Normal hours

How much for 2 kids for an hour

alice morales | Nov 1, 2019
Jason Martin | Nov 1, 2019

13:99$ per child

How much is teen night

jordan coleman | Nov 1, 2019
Jerry Rissew | Nov 1, 2019

According to google "Teen Night at Altitude. (12 and up) every Saturday night at Altitude Katy from 8-11 pm for only $17. Altitude Safety Socks are required so please remember to bring them with you or they can be purchased for $2." Not that I'd know off hand. I buy my son a frequent jumper pass for $99.00. Covers 11 hours of jumping.

How much does it cost for 3 hours

Jose Gonzalez | Nov 1, 2018
Bekah Bodder | Nov 1, 2019

$26.99 for 3 hours

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How much would it cost for an hour with 2 adults and 4 kids

Norah | Nov 1, 2018
David Akers | Nov 1, 2018

Buy the frequent jumper pass for 6 hours (1h each person) dor $55 plus tax.

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Can you use a coupon on each jumper? Or just one?

Tracy Korzenieski | Nov 1, 2018
Debora Otto | Nov 1, 2018

It all depends on the coupon

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What are the prices

Debora Otto | Nov 1, 2018
Abdul Qayyum | Nov 1, 2018

Depends on time duration and kind

Is altitude open on Memorial Day?

Ella Dorritie | Nov 1, 2018
jennifer Garrow | Nov 1, 2018

Call and find out

What times are open jump?

Dawn Windows | Nov 1, 2018
Barry Briggs | Nov 1, 2018

Its pretty much anytime never had a problem.

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How much for a birthday party

Karen Brol | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

Previous answer gives all the info.

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Can we have a birthday party on a sunday?

Meg D | Nov 1, 2018
Giovanni Gullace | Nov 1, 2018

Yes

Is there teen night tonight?

jennifer Lynn | Nov 1, 2018
jennifer Garrow | Nov 1, 2018

Call them and see

Does your parent have to sign your waiver or can it be an adult

Chad Lewis | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

I believe Chad is correct.

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Are they open today “Easter day”?

Jose Miranda | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

Sorry. Got this after Easter

Why do you charge 8.99 convenience fees for 6 and under tickets which are 8.99 online to jump for 1 hr and only .50 for a 1 hr pass? In the long run it cost $20 for child under 6 to jump

Joe Evans | Nov 1, 2018
Giovanni Gullace | Nov 1, 2018

Somthing went wrong if you pay 20 dollors for a child to jump when I go there for 2 hours I pay 20 dollars. But then always print of a coupon buy and hour get an hour so it ends up 10 bucks for a adult 2 hours

To much money

Allysa Omarion | Nov 1, 2018
Giovanni Gullace | Nov 1, 2018

No its really not especially because of all the coupons you can get, way better the the sky zone prices.

What is the cost? Plz 💚.

I am Human | Nov 1, 2018
Heather Cartwright | Nov 1, 2018

20 for an hour or two if you get coupon off phone

Is there a altitude in Binghamton

Kendra M. Letham | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

Sorry, dont know Binghamton

The pizzas that come with the birthday package... How many slices are in each box, and how much? Does any one know?

mariah tate | Nov 1, 2018
Abdul Qayyum | Nov 1, 2018

No idea, give a call and ask

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Who much is it for a party group

Mz. Queen Grimes | Nov 1, 2018
yazmin perez | Nov 1, 2018

It varies, depending on how many people.

Does Altitude have hoops?

Andrew Chiley | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

I guess so, as the previous person said so.

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How much money does it cost for a eleven year old and a eight year old

Samahria Lester | Nov 1, 2018
Diamond Friends | Nov 1, 2018

It depends on How long they will jump

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Why does it say open if you guys are closed also are you going to have special tomorrow

Samuel Ford | Nov 1, 2018
Patricia Cutulle | Nov 1, 2018

Amy's answer makes a great deal of sense. Weather has made it unsafe to be out for non essentials.

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When will it be open on new years eve

Amanda Robinson | Nov 1, 2018
Aaron Stornelli | Nov 1, 2018

NEW YEARS EVE- 11AM-4PM NEW YEARS DAY- 10AM-9PM

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What are the hours for New Year's Eve?

Dianna Kirsch | Nov 1, 2018
Aaron Stornelli | Nov 1, 2018

NEW YEARS EVE- 11AM-4PM NEW YEARS DAY- 10AM-9PM

What's the price for two kids and one adult

I'm here for change | Nov 1, 2017
Abdul Qayyum | Nov 1, 2017

Pricing depends on time you want to spend there. For example a family pass for two adults and two children is near to 44 dollars for one hour

How long do u guys open

DaJanique Johnson | Nov 1, 2017
Abdul Qayyum | Nov 1, 2017

Friday, Saturday close 11, other days close by 9

Can young teens stay by themselves?

Aimee Pahuta | Nov 1, 2017
Mattie Johnson | Nov 1, 2017

I would call first before getting there...but there is a waiver you sign before your child can even participate. I will tell you this, there is always chance of injury and although they are very helpful in those cases...you might not want to leave your child there and something happens. I'm speaking from experience...ijs

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