Dell Children's Medical Center - Emergency Center

Category: Emergency room in Austin, Texas

Address: 4900 Mueller Blvd, Austin, TX 78723, USA

Phone: +15123240150

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Rosalina Lopez Medina

Oct 31, 2022

The care is good, although it can be improved, especially in the inclusion of bilingual staff for parents who, like me, do not speak the language, and this speeds up the process. The treatment of the medical staff is very good, but it must be recognized that the waiting time to receive medical attention is extremely long you can spend more than 6 h

Debbie Downing

Oct 31, 2022

Allyn was an amazing nurse and made the ER visit enjoyable with her personality. She did a great job explaining what she was doing with the nurses she was training.

KL Oes-Lei

Oct 31, 2022

My nurse “Shannon” went above and beyond to help my son and I while we were at the ER. I can’t say enough good things about her!

Francis Soni

Oct 29, 2022

Waiting 7 hours in the waiting room to see a doctor and we decided to leave the place

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Questions & Answers

How long is the wait usually

Michele | Oct 31, 2022
Jennifer Espinoza | Oct 31, 2022

Depends on the availability for rooms for however long the patient needs to be in there and as well how busy they are. But it could be some hours and hours to wait but once you back there it goes pretty smoothly

Read More

What are the symptoms of RSV?

Ascension | Oct 31, 2021
Ascension | Oct 31, 2021

Respiratory Syncytial Virus, or RSV, may appear like a bad cold to adults. For infants or young children, RSV can cause bronchiolitis -- a virus which causes swelling and an increase in mucus in the airway. This can cause difficulty breathing through their nose and eventually dehydration due to difficulty latching to the breast or bottle for infants. Other symptoms of RSV may include a fever or a very wet sounding cough, which can turn into coughing fits. Those coughing fits can cause a child to gag and potentially vomit.

Think your child might have RSV?

Ascension | Oct 31, 2021
Ascension | Oct 31, 2021

If you think your child has RSV or bronchiolitis, it is important to keep your child hydrated and monitor for fever or shortness of breath. Contact your child’s doctor, who can test for RSV and provide recommendations to keep your child safe at home. If your child’s health situation is serious or life-threatening, go to the nearest ER or call 911.

How can RSV be prevented?

Ascension | Oct 31, 2021
Ascension | Oct 31, 2021

By staying home when you or a loved one is ill and washing your hands regularly, you can help keep yourself and your children healthy.

What is the ER wait time right now

GnK Baker - Tait | Oct 31, 2021
johanna varela | Oct 31, 2021

Doesn't matter the wait time. If it is an emergency then go.

When will the COVID-19 vaccine be made available?

Dell Children's Medical Center - Emergency Center | Oct 31, 2021
Dell Children's Medical Center - Emergency Center | Oct 31, 2021

We are following local and state government and health department guidelines for COVID-19 vaccine distribution. For the first doses of vaccine available, front-line healthcare workers have been prioritized. As vaccine appointments are made available in your community, additional information will be shared. Answers to frequently asked questions can be found on our website at ascension.org.

When should I use the one-call line?

Dell Children's Medical Center - Emergency Center | Oct 31, 2021
Dell Children's Medical Center - Emergency Center | Oct 31, 2021

If you have questions about your care, are looking for your closest Ascension Seton location or want to let the team know you’re on your way when seeking emergency care, the one-call line is the right option for you. Our Patient Access Representatives will listen to understand your questions and concerns, help connect you to the right options for your care and assist in scheduling your care if needed. If you are experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

Can an ER help a child in mental distress?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Care shouldn’t be delayed for a child who is experiencing severe mental distress. If your child is experiencing a mental health crisis, take them directly to the emergency room or call 911. ERs at Ascension hospitals, including at our children’s hospitals, are open 24/7, offering compassionate care for urgent mental health crisis intervention. Don’t delay getting the care your child needs.

What should I try to bring with me when taking my child to the ER?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Parents or caregivers may be asked to discuss their child’s immunization history and any conditions or chronic illnesses your child may have. If your child has a pediatrician, it is helpful to have that information on hand, if care teams have any specific questions about your child’s medical history. And rest assured - if you are unable to provide this information our care teams will still deliver the comprehensive, family-centered emergency care your child needs. Don’t delay getting the care your child needs.

What is the benefit of taking your child to a pediatric ER?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Taking your child to the emergency room is stressful, so we’ve gone to great lengths to make our facilities as child-friendly as possible. ERs at our children’s hospitals offer comprehensive and family-centered care for families 24/7 and are ready for any emergency, simple to complex. Because children's medical needs are vastly different from those of adults, we have advanced equipment especially designed for diagnosing and treating medical emergencies in kids, from infants to adolescents up to 18 years of age. ERs at our children’s hospitals are able to offer lab tests and X-rays - keeping the care your child needs in one place.

What is the difference between an ER at a children’s hospital and an ER at a regular hospital?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Pediatric ERs offer specialized ER care for children age 18 and younger. Regular ERs typically deliver care for patients of all ages. Because children's medical needs are vastly different from those of adults, ERs at our children’s hospitals have advanced equipment especially designed for diagnosing and treating medical emergencies in kids, from infants to adolescents up to 18 years of age.

How often will my child be seen by ER care staff?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Care teams at ERs located at Ascension children’s hospitals work to quickly understand and treat your child’s health needs. We check in with you frequently and deliver the family-centered care that is right for your child and you.

What is the wait time for a pediatric emergency room?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

We have fully staffed emergency rooms to take care of your child’s needs and to help reduce the time from door to doctor.

Do emergency rooms connect you to a specialist for follow-up appointments?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

Because we’re more than emergency care, we connect you to the follow-up care that’s right for your child. We have a large network of specialists and a broad range of care options, so you can find a doctor that meets their needs.

Are emergency rooms able to perform lab testing and imaging onsite?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

ERs are able to offer lab tests and X-rays - keeping the care your family needs in one place.

What is the difference between ER and urgent care?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

When your child needs care more immediately and their regular doctor isn’t available, you may be trying to decide between urgent care or an emergency room. For life-threatening emergencies and serious illness or injury, such as trouble breathing, high fever, severe vomiting or diarrhea, or seizure, go to an emergency room. When your child needs care for minor illness or injury, such as allergies, minor cuts that may need stitches or a severe sore throat, seek urgent care. If your child is experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1.

When should you take your child to the emergency room?

Dell Children's Medical Center - Emergency Center | Oct 31, 2020
Dell Children's Medical Center - Emergency Center | Oct 31, 2020

If your child is experiencing a life-threatening emergency, go directly to the ER or dial 9-1-1. Signs or symptoms of an acute emergency in children may include: severe vomiting or diarrhea, blue face and lips or pale coloring, high fever, chest pain, seizure, trouble breathing, major injury or broken bone, severe allergic reaction, and animal bites.

Where can I complain about bad service ???

Berenice Zarate | Nov 1, 2018
ATXMichael | Nov 1, 2018

speak to a patient representative

I’m 67, have a very inflamed sore on toe. Doctor is not in today they suggested ER. Will you see me at Children’s?

Curtis Hicks | Nov 1, 2018
NJ Gallegos | Oct 31, 2020

Did they see you?

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