Tesla

Jennifer Curtis

Friendly and knowledgeable staff! Tesla has a no nonsense way of doing business and the staff here does not disappoint.

MIND ELEVATION TV

Tesla had a program last year of 2021. Where applicants can put a down payment of $7,500 and lease a model s Tesla vehicle. After, I (Kassie Mouzone)made the initial $100 payment to design and order my model s Tesla car. I was denied the opportunity to proceed to making a down payment of $7,500. I then make a request to Tesla loan originator located in Brooklyn, NY and request him to send a letter of denial , person identity who refused, and reasons why. Unbeknownst to me, the loan originator stated Prohibited Basis in his statements of emails sent to me. I truly believe I was denied under Prohibited Basis. It has been 45 days since I requested that statement of denial and still no response from Tesla. I appreciate your time and allowing me to share my story! Since September 9, 2022 Tesla has responded to me. Tesla has state, they disagree with my allegations and they did not discriminate on a prohibited basis. the reason i was denied was because a limited credit history and they provided other alternatives that we never discussed. the non refundable order fee will not be back because i agreed to terms and conditions. Tesla also, stated, the lender or underwriter responsibility to present a statement of denial. the law states, one can not be denied an extension of his own credit. I am confused! If i wasn't denied because of credit score and I paid the $100 order fee and presented income statements. How can credit history be a factor to one who has no credit history? Equal Credit Opportunity was not given to me. Tell me what you think?

Eon Springer

Not impressed. In the least. Tesla contacted me a few days before my delivery date saying they had availability for me to pick up the vehicle early. Today at 3? Sure sounds great. Except I have work at 430 and I'm still waiting here. Nobody seems to acknowledge you. There's this Brooklyn air of superiority that shouldn't be in a Tesla building. Maybe its just me. Staff came out very friendly and said something about federal regulations and an update that was required by law but not done. Sounded like a lot of nonsense. If it goes smooth for you fantastic. Also no creamer or milk and waters in the fridge were frozen. Not big deals. But attention to details matter. Hopefully I don't have to come back for service or anything. Not very pleasant. Management should cut the attitudes down around here and not have customers coming in when their vehicles aren't ready to be delivered.

Ronny Paulino

Love the experience. Very friendly people