MCHP - Bakersville Health Center

Lera Carroll

Excellent staff are very nice and friendly, I want to recommendation for someone who’s needed a good health care service here is the right answer for your. Especially with Dr. Nicole Allen, I and my husband are patient she’s very nice person, helpful always listen to US, she was tried very hard to fixed what’s kind of sickness we have and she make it’s for sure you’ll getting better. P.S. This is just my opinion. I’m not trying to make a promotions because I’m not get any credit from their clinical accept my good health care services!! Lera and John Carroll

Deborah Buchanan

It was a very pleasant and professional experience.

Anthony Valls

Not impressed with my contact with the receptionist today concerning my child's appointment at the Micaville location. Received a phone call while at work and was not left a voicemail as to what the call was pertaining to. When I called back the receptionist was slightly rude and quite snappy with me because I didn't know why they called me 🤦‍♂️even after I explained at the beginning of the conversation that I did not receive a voicemail, but somehow I was supposed to know. When she decided to gather the information needed (which she should have done initially) concerning my child's appointment to be tested for Covid-19 a couple of days ago she proceeded to tell me her results had not yet come back. I still needed an explanation for being contacted concerning my child's health, she then transferred me to a nurse who proceeded to tell me the Covid-19 test was negative. It may not be easy to remain compassionate when working in healthcare, but I expect nothing less than professionalism when it comes to the health of my child, nor do I expect an employee to withhold vital information from a child's parent/legal guardian.

kendra mckinney

Had to go for blood work at the Spruce Pine office, after answering several questions in front of other people in the waiting room, no privacy what so ever, I told them I had some sinus pressure because of having to be out in the rain and wind over Christmas, the lady starts hollering she's got sinus pressure that's a sign of covid what should I do?! In front of everybody in the waiting room! I was so humiliated! Thanks for being discreet over MY health and making me feel so awful in front of everyone! So needless to say, no I did not get my blood test or flu shot and left feeling like I was the most nastiest person on earth! There should be a law protecting people from this kind of behavior in front of other patients.