Total Roofing & Restoration

Category: Roofing contractor

Address: 6125 Stadia Ct, Colorado Springs, CO 80915, USA

Phone: +17195914947

Opening hours

Sunday: Closed

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Becca Stevens

Oct 17, 2022

I’ve been trying since last year to get a quote on my attic insulated. Jon has been to my house twice, talked about roof insulation twice, never got a quote. Takes about my deck because I had no idea you guys do decks. Said I would have a quote with an email by 3:30 Friday. Still nothing. Absolutely the worst experience I’ve ever had. Throwing money away and good paying customers. What a joke. I have text messages of this man just ignoring my messages since Jan 2021. I would not have someone like that representing my company.

Greg Von berg

Sep 16, 2022

Total roofing came highly recommended from a contractor friend of mine. They were polite and efficient while scheduling an appointment, but after that, things broke down. I cleared my calendar for the block of time specified by the scheduler and they no showed. No call...no text...nothing. oh well, I have moved on to a different roofer. Hopefully they will get it right.

Felicity Smedra

Aug 19, 2022

We were very pleased with the work completed by Total Roofing. Cory was our first contact, he walked us through the entire process, and it flowed as he had described. He went out of his way to make sure we were happy with the work, and interacted smoothly with our insurance adjustor. The roofers did a great job, very professional and respectful. We would not hesitate to recommend them!!

Eric Huls

Mar 26, 2022

I originally had total roofing at 5 stars as my original experience was great with them. However 3 years after having my roof installed I found 2 leaks which would be covered by the warranty. It has been like pulling teeth to get any communication at what is going on. Have had multiple appointments some of which they didn't show up for and I received no phone call to reschedule. Have been promised phone calls back which I have not received. Overall a very bad experience. After 3 weeks of dealing with them I still have no answer as to when it will be fixed. I will continue to update this post as I have more dealings with total roofing. Update- 3 stars from 1. Adam one of the VPs of total roofing came out with another person to figure out what was going on with my leak. They repaired where they think the leaks are. And made plans around getting the drywall fixed that had been damaged from the leak. Adam and the other gentleman (can't remember his name) where what I was expecting from my first dealings when they installed the roof, professional, thorough and made sure to communicate with me what was happening. I will update again when the drywall repair has been done. If only that had happened for the first 3 weeks of dealing with the issue.

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Questions & Answers

Is this company a member of Better Business Bureau?

Susan LaHanes | Nov 1, 2018
Paul Jasko | Nov 1, 2018

BBB yes. Have used them twice. Very satisfied.

Does your company require a deposit up front when replacing a roof

cordy roybal | Oct 31, 2021
macedonio rodriguez | Oct 31, 2021

Yes so I can buy the materials and when job is completed then you pay me the other half thanks

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