Massage Envy

Category: Massage spa

Address: 9235 N Union Blvd #120, Colorado Springs, CO 80920, USA

Phone: +17196231750

Opening hours

Sunday: 8AM–8PM

Monday: 8AM–8PM

Tuesday: 8AM–8PM

Wednesday: 8AM–8PM

Thursday: 8AM–8PM

Friday: 8AM–8PM

Saturday: 8AM–8PM

Reviews

Debi Furches

Nov 1, 2022

When I decided to cancel my membership last week, Massage Envy Briargate confirmed they don't really care whether they lose clients who are unhappy with their experience here when no one (front desk staff or management) even asked why I was canceling after 15 years of membership! Getting an appointment when I want one has become almost impossible, there is frequent turnover of therapists, scheduled appointments are cancelled by Massage Envy with little/no notice (I had 3 appointments in a row cancelled recently) and the "final straw" was when I requested slightly less pressure on my head/neck area & the therapist said she wouldn't be able to do that because it wasn't her "modality"!!

Casey Sparkman

Sep 16, 2022

Patrick is the most knowledgeable massage therapist I’ve ever used. He has been able to work out places in my back that have hurt for years. He truly cares about his clients and figuring out exactly how he can help them live life to the fullest.

Maria Wolfe

Aug 8, 2022

Patrick has been amazing! He has helped to relieve muscle tension that has probably been there for years! Getting here has not been for the faint of heart. A deep tissue massage does not feel good while you are getting it - but the results are remarkable. I have been working to straighten my neck and head at Balance Chiropractic (another amazing business!) I had lived with chronic pain for probably 30 years, in spite of regular chiropractic. With Patrick's help with my muscles and the specialized chiropractic adjustments at Balance Chiropractic, my head and neck are maintaining a vertical posture and I have stayed out of pain for about 2 months. (I have not needed an adjustment in a number of weeks) Patrick is probably the smartest and most scientific massage therapist I have ever seen - and I attribute a large share of my improved health to Patrick. Thank you!

M Frank

Jul 18, 2022

I'm so done with this company. My wife and I have been members for YEARS. During the pandemic we kept paying even though we couldn't get in due to the restrictions but we wanted to support the therapists. And now, they are so overbooked that you can never get in and we have a combined total of over 15 massages they owe us and yet I can't get in but once every 3-4 months! That means that by 12 months I'll have used 3 or maybe 4 credits and earned another 8 more! That means I'm paying like 4x the amount that the massages are worth! I have threatened legal action against them unless they pay us back and credit us for the unused hours. It's ridiculous and their management is doing nothing so I'm going to post in every possible social media platform until they decide to do something... or my lawyer will get involved. (Note: I am the CEO of a company and I do have a business lawyer ready to act lol, this is not just a threat) I'm sure I'm not the only one having this frustration and I encourage all of you to post on Twittter and Facebook and Insta about the issue until the company takes notice and either increases massage staff to account for their overbooking of memberships or cancels and refunds enough people that they can actually service their customers!

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Questions & Answers

How long is a facial?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Nov 1, 2021
Massage Envy | Aug 3, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Nov 1, 2021
Massage Envy | Aug 3, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Nov 1, 2021
Massage Envy | Aug 3, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Nov 1, 2021
Massage Envy | Nov 1, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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