Massage Envy

Category: Massage spa in Fayetteville, North Carolina

Address: 4251 Ramsey St Suite 102, Fayetteville, NC 28311, USA

Phone: +19105579500

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–8PM

Tuesday: 9AM–8PM

Wednesday: 9AM–8PM

Thursday: 9AM–8PM

Friday: 9AM–8PM

Saturday: 9AM–8PM

Reviews

Derek Camp

Aug 27, 2022

This review is location/person specific. I had to go to two other locations before I found someone who was worth the $65 monthly fee. Cristina is amazing, always listens to what is hurting, adjusts her massage, and knows what she is doing. She is the reason I haven’t canceled my membership.

Mariah Arterberry

Jul 17, 2022

Just got a massage done at this location and it was mediocre. I have really bad tension headaches and she didn’t massage my neck/shoulder areas. She focused more on my back instead. I was hoping she would work towards releasing that tension, but that didn’t happen. Very disappointed. She seemed as if she didn’t want to be at work and the service she gave matched her energy. Definitely NOT worth $130.

Layshia

Jun 25, 2022

Everyone I've interacted with here have been really nice & professional. Except for one awkward guy, the goods outweigh the few awkward moments from one masseuse. Majority of the massage therapists have been amazing at their job and friendly 👍 The one back facial I've gotten at this location was great!

Matthew Limone

Jun 8, 2022

This is not a review intended for this location specifically, but more of a review of Massage Envy as a whole and my experience with their membership program. All staff at this location have been friendly and professional and I’ve thoroughly enjoyed all of my massages. The membership program is a completely different story. The contract lacks transparency when you sign up. I’m sure it’s in the fine print somewhere, but it’s a yearly contract that bills monthly meaning you can’t cancel until after a year. There is nowhere on the site to see how many massages you have acquired to your account. Availability for appointments are usually more than 3 weeks out which makes it difficult for someone with a constantly changing schedule. If you definitely know you’re going to get a massage or service once a month or more and can schedule appointments well in advance than the membership makes sense. I would caution signing up until you’re certain though due to the cancellation process being confusing and involved.

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Questions & Answers

How long is a facial?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 31, 2021
Massage Envy | Aug 2, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 31, 2021
Massage Envy | Aug 2, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 31, 2021
Massage Envy | Aug 2, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 31, 2021
Massage Envy | Oct 31, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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