DM-Tech Internet

Amy W

Spoke w a great cust service rep two weeks ago to see if we could get service. Last time they were out was in 2013 and told us no service, so rep was hoping we had a better chance. Did not disclose that there was $55 fee for coming out to test service. Tech tested speeds and said the premium was 45mbps which he said was standard for home service, 45mbps is dialup levels in todays age and not suitable for business or virtual meetings. Tried to call cust service back and spoke to a lady who refused to refund the $55 fee, spoke over me, and proceeded to tell me that I had to cancel the appt 24hrs in advance if I didn't want to get charged. Previous rep specifically said they wouldn't charge anything to my card until I had service installed. I know the locals think the speeds are slow, because my friends all tell me its slow. For the business I conduct, and the layers of protection on my computer, 45mpbs is ancient speeds. Would not recommend, get a hotspot from AT&T or Verizon or Tmobile.

Ker Splat

Deleted old bad 1 star review. Number one reason not a 5 star is the prices are high and the speeds are low imo. Reason for updated review to 4 star is the kindness I received and the support/troubleshooting. I understand they need to make profit and pay employees but I’d like to have more speed and save money 😋 keep heading in the right direction and thank you for your kindness.

Nick Jager

Customer service is trash and you’ll have atrocious internet speeds

Ryan Oelrichs

I'm about a month in to my service and I just love it. I've been dealing with overpriced, mediocre(at best) internet for more years than I'd like to say. Could barely stream, slow downloads, you name it. I can now do anything I need to with this service. Speeds are great at a reasonbale price. Their service when ordering was great, very friendly and knowlegable over the phone. Same with the tech that did the install. 5 stars, would recommend.