Spectrum Store

Category: Internet service provider

Address: 1720 Epps Bridge Pkwy Ste 111, Athens, GA 30606, USA

Phone: +18668742389

Opening hours

Sunday: 12–5PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–8PM

Reviews

CJ Weaver

Oct 25, 2022

I've visited this location twice recently, and both times have been very positive experiences. Specialist Ensati made sure everything I needed to address was completely square before I left.

Ty Dillerson

Oct 25, 2022

I cannot receive texts on my new phone and they had me sitting in there for 3 hours just for them to end up not being able to figure it out smh

Saundra Readdick

Oct 18, 2022

The CSR at Spectrum was very helpful and friendly.

Pope Scott

Oct 6, 2022

After speaking to “help” via phone I was told I probably needed to replace my equipment which I could do with no charge. The help personnel told me I could call the Epps Bridge store and request that they have the equipment ready so there would be no wait. I call and get robotic press 1 or 2 or ….blah blah blah unable to speak to anyone on site. Pain in the ———🙄

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Questions & Answers

My fox 5 has been out for 2 days,says "service unavailable.Please try again later." Code RLP-1006.What is going on? No problems with the other channels.

margaret gregory | Nov 1, 2018
Harry The Hammer | Nov 1, 2018

The Spectrum store in Athens does not have a local number you need to actually go to the store or call customer service

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Can I send a non-working tv remote control to this store?

Mike Schmidt | Nov 1, 2019
Pamela Weinstein (Pam) | Nov 1, 2019

If you want to exchange it return it, it shouldn't be a problem

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Phone number in athens georgia

Sandra Venable | Nov 1, 2017
Loretta Woods | Nov 1, 2019

Hey Loretta I am deaf myself and I can't speak myself. I want just let me know about New order TV and internet bundle

I returned 2 boxes an you would`nt recieve them an had me take them to a store ,UPS store, right next to your show room to mail them and now they are in dispute of where this equipment is 7 months later an you threaten me for this!, I`m calling this

anthony fiorvante | Oct 17, 2022
Ecko Cross | Oct 17, 2022

From my experience anytime u have equipment that needs to be returned, u rake straight to the Spectrum Store. They never ask u to mail anything in.

Where do you return equipment

Tom Potter | Jul 3, 2022
Jay LaPrade | Aug 2, 2022

UPS store

How do I just get internet and WiFi

Latisha Steward | Jul 3, 2022
Jay LaPrade | Jul 3, 2022

Call them to activate and schedule an install. You could also go to the store and get set up there.

I am traveling to Iceland for 12 days. How I get the spectrum service in Iceland. Can I get per day service?

Ravindra Naik | Dec 5, 2021
John Hopkins | Dec 5, 2021

Call Spectrum to fine out

is the Epps Bridge store open on Wednesday?

A Google User | Oct 31, 2021
Frank Gagliano | Oct 31, 2021

Yes

I don't know what experience my neighbors have had with Spectrum, buy mine was absolutely horrible!! Wait time to get an actual rep on the line is deplorable, and when you do get one they are so poorly trained that the asked you the same questions

Tommycine Henderson | Oct 31, 2021
Df Jacks | Oct 31, 2021

I've always had helpful informative agents, automative payment over the phone is easy and when I've had a problem or need a remote programed I have been helped. No 100 quality. And, so far I haven't had any problems with my Spectrum streaming in different devices when I'm not at home. Next, time gang up and get someone else that might have worked there longer...

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Why wont Charter/Spectrum put in cash payment location machines in more than just the phone stores???!!!!! Athens GA is a town of 110,000 people and there is one location to pay in cash???!!! THAT STORE IS CLOSED!!!!!!!!!

Ed Robinson | Oct 31, 2021
william binion | Oct 31, 2021

The store on Epps Bridge is supposed to be open until 8 pm today

Can you pick up your phones the same day does anyone know

Qualtina Smith | Nov 1, 2019
william | Nov 1, 2019

please ask the store staff they can help you

Internet outage sun Aug 19

Geary Smith | Nov 1, 2018
Britt | Nov 1, 2018

You need to call spectrum.

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