Becker Furniture & Mattress - Burnsville

Jessica Metzger

We have purchased from Becker Furniture world many times and have always been happy with our furniture and customer service. Spring of 2022 we wanted to replace our children's bedroom furniture and went back to Becker based on our past experiences. We picked a set that we special ordered in the color of our choice. When we got our furniture, we had a flaw on the dresser drawer that necessitated a repair and new drawer front. When the new drawer came it did not match the rest of the dresser stain color. Succinctly we determined that we needed a second night stand and when that came it was also not the correct color. So now we have a mismatched drawer and nightstand. We contacted customer service and have been working with them for well over 2 months trying to get this resolved with the vendor. They have now ceased to respond and follow up on next steps to make this right. I understand we special ordered a color, and there is no returns on special orders, but when the colors do not match I feel that Becker should be assisting us in making this right. It is unacceptable for us to have furniture that does not match and for them to claim there is nothing that will be done. Now we have been waiting for 2 weeks for a response and our emails are going unanswered. We will not purchase from Becker furniture again, they do not stand behind their product and do not seem to want to make this right for their customer.

Cynthia Bornstein

We recently shopped at Becker Furniture in Burnsville and purchased a beautiful piece of furniture that did not fit in the space we bought it for. It was completely our mistake but our sales person, Tony Nystuen so graciously helped us with the return. When we called to explain he remembered every detail about us from days before. We’ll definitely shop at Becker and specifically with Tony in the future.

Sam Hedblum

Very friendly people working at this location. Great deals…

Jeff Nelson

Richard was very helpful in finding just what we were looking for.... all in under 30 minutes.