El Pollo Loco

The Real Nobe1 (Nobe)

Horrible experience. Service is no good. They don't keep necessary essential items (lemons) in stock. Hobos asleep everywhere. I get it. It's hot but dang.

DRA Logistics (Derrick)

If I didn’t REALLY like their chicken I boycott this place.. The staff at this location made the whole experience just awkward and overall unpleasant..! The woman operating the drive thru was rude and pretentious.. last thing, Is this how the side salad should look..?

Alexis Gardin

I ordered the family meal, all breast and wings, rice, beans, and the avocado salad with just lettuce and tortilla strips, corn tortillas. Waited at least 15-20 total time, and left the drive thru area. Checked my food, sides, churros, tortillas, all there. I noticed the salad was turning brown and looked gross, I figured whatever it's just cheap old bagged salad. Checked the chicken which had everything in it except legs, and what was there was all chopped up, couldn't tell what it was. Went inside this time, waited in line for the same amount of time until I was even helped, never acknowledged before then, there was already a line, 2 people went up either wrong orders. Overheard them apologizing that they are short staffed, which I understand, I wouldn't mind the wait, as long as I got good food and my correct order. Finally it's my turn, I explained what happened, twice because for some reason she was not understanding what I meant SMH. Got the chicken, looked great. Got home, we made our plates, rice was so dry and had chunks of hard pieces in it, the beans were under cooked and watery, churros were hard and greasy, chicken was absolutely delicious I admit. 1st pic is what the chicken looked like before I went in and talk to them, 2nd pic is the bad salad, 3rd poc is what the chicken should of looked like in the first place, and what I ordered. Final pics which is kind of hard to see but you can see the dark brown specs are very hard rice, and the pinto if you are a frequent customer or have ever made fresh pinto beans, you can tell by the color its undercooked but I obviously tried it, and was right.

Sarah Essley

Since they don’t answer their phone. Just got a shrimp (SEAFOOD which is highly contagious to bacterial growth and I would hope food handlers would be aware!) that was literally ice cold. Ice cold. Pre prepped and clearly pulled out of the fridge. Couldn’t bother to heat it up?! Nope just rather get sued apparently when I get sick. Got it.