Regency Hospital - Cleveland West

William Holloway

The best care ever received in my entire life has been here. Was at Fairview recently and they were 5 stars but this place is 5.5 stars. The whole staff is awesome. I read a lot of reviews and in my opinion in most cases when it's negative it has to do with that patient not getting their way. These people have told me no and I did not like it but it was for my own good. This Regency is not going to sacrifice their integrity for even one special case. They treat every patient pretty much the same way and in my case been nothing but respect.

Pamela Kaszar

My husband is on his fourth stay at Regency West. The staff are so caring and efficient! I cannot say enough praise for the wound care team-Dr. Khoury, Shauna and Launa. My husband got two stage four pressure ulcers and he is on the road to being healed. The nursing staff are so competent, that when I leave at night, I know I can get some rest because he is in great hands. Even the housekeeping staff stop in with a kind word and some means of cheering him up. I am the first to admit that when the hospital told us that we had a bed at Regency West, I cried because I know the level of skill and compassion of the staff and knew they would see him improving. If you need wound care-this is the place to be!

Melissa Turner

Worst experience ever staff is rude. Don't communicate with admitting Dr's orders change them on their own. Had to remove my husband against medical advice. He went in for wound care of his feet. I wish you could post post pictures on here so I could show you how disgusting they had his feet looking. They used bandages that were never used on his feet before and they weren't even on his feet when I took the socks off his wound were open and being walked on. Wouldn't send my dog there for care!

joyboyroy 1972

Excellent COV19 rehabilitation hospital Dr.s nurses and staff R excellent took very good care of me the whole time. There food service is restaurant quality excellent food and service. PT people R excellent, the only one complaint I have is OT worked me out instead of washing me till the very end when I wasn't almost totally bed bound because of the oxygen lines they just before I left there made me get in the shower so I could wash totally before they sent me off to the next rehab only place. The OT people if I couldn't get out of bed because of the oxygen lines then they should have bathed me with the wipes and dry shampoo like the hospital did every few days. That was my only complaint. Other than that the best rehabilitation place. Thanks & love U all there and God bless U all. Thank U. RMK.