Unity Health Network

christopher boone

This is not where I needed to go. To anyone looking for this place. If you need to go where those photos are taken, go to 3033 state Rd. Blue roof building, can't miss it.

Ryan Knapp

I cannot speak for all locations but I will say I’ve been bringing my entire family to unity Health network for the last decade. They have gone steadily downhill with their staff and processes. Every time I call I am on hold for a minimum of 10 minutes. When I do get a hold of somebody and need some thing usually what I need done does not get completed. Whether it be prescriptions or callbacks needed it does not happen. The doctors are great but something is going on internally and communication seems to be very poor.

Financial Coach Mark Bianchi

So far, all I have tried to do is enroll my Mother, who has moderate dementia, in to begin seeing a PCP. I spoke to 2 people at Unity Health , who both informed me they would help me set up initial appointments with a PCP. No call back from either 2 weeks later even though I emphasized that we are new to the area and we need her Rx’s to continue. Nada! So then I call her Insurance provider directly, and 1 1/2 hours later, we are set up with 2 initial appointments. Furthermore, I’ve only received a confirmation for one of the 2 appointments by email, so I called them(Unity Health) back to ask why only one email confirmation? The lady’s question to me was, “what do you need”?. Is it not a legitimate question to ask why when you’ve made 2 appointments, you would only receive one confirmation email for one of the 2 appointments? Question: if you are going to run things this inefficiently, why don’t you just let the Drs staff handle appointments and the like. WTH does an elderly person do who doesn’t have a family caregiver. I’m optimistic that her new PCP will be a caring individual and my initial feelings will change! However, based on my experiences thus far with Unity Health, I am highly unimpressed . Wish there was a zero stars option!!!!

Terry Priester

Just a nice doctor's office