Verrazano Bicycle Shop

Stephen Chen

I have never been cool guy’d as hard as at this shop. I just wanted to use a pair of calipers to measure some vintage handlebars (my own pair across the country unfortunately). The worker surreptitiously thought they could tell the bar diameter without calipers (we are talking a 0.6mm difference), and he informed me that the bars were 26.0mm and not 25.4mm, purely by eye. I have never before seen someone who can tell this difference by eye. I’ve worked in the automotive space for a long time too (FSAE, FSGP, Tesla, amongst others), so color me shocked — sure, maybe tolerances are probably not as strict for bikes as they are for racecars but 0.6mm for a torque bearing joint is absolutely unacceptable. After I got my calipers back, I naturally measured the bars using a 3 point averaged diameter measure (usually, you want to take a couple points of measurement because the bars may not have perfect curvature). Guess what? They’re 25.4mm. Either this worker was misinformed or just didn’t want me using their calipers for <5 mins, but I’d rather have a measurement be missing than incorrect, because that is how mechanical accidents happen.

Neno Carter

Won’t be going back. They gave me a 2nd brake lever that was a different brand lever without my realizing it until I got home. Then they told me that the lever I had installed won’t be made anymore, so now they took my money and I have a brand I didn’t want for one of the levers. Don’t switch things out without informing the customer, they took my money and that’s shady business.

Channing Tookes

The guys here have always been extremely helpful. I've been a handful of times in my almost 2 years living in the neighborhood, for various repairs, part replacements, etc., and I've always been helped quickly and at a reasonable price. The owner is really straightforward and knows his stuff, and the mechanics are extremely skillful and knowledgeable as well. Don't be scared off by a few negative reviews! Just go in, ask for help, and you'll get exactly the help you need!

Stewa Things

Got a bike for my mom today. The owner was super helpful and patient. Great experience.