Global Entry Enrollment Center

Category: Federal government office in New York

Address: 1 Bowling Green, New York, NY 10004, USA

Phone: +12023258000

Opening hours

Sunday: Closed

Monday: 8AM–4PM

Tuesday: 8AM–4PM

Wednesday: 8AM–4PM

Thursday: 8AM–4PM

Friday: 8AM–4PM

Saturday: Closed

Reviews

victoria lo

Sep 27, 2022

I mean, it’s a government-run office so, set your expectations properly. It was a little annoying to be able to schedule a 7:30AM appointment when the office itself doesn’t really open until 8AM, and the security staff aren’t the friendliest - you’re forced to wait outside or in the foyer until the GE agents come out to call you in. From that point on the process is speedy and straight forward, and the GE staff themselves are cordial enough. Have your paperwork ready just in case as well as your passport and you should be in and out within 10 minutes of being called upstairs. It’s efficient and gets the job done. You’ll get fingerprinted and have what is probably the most unflattering photo taken of you :) if you have a 7:30AM appointment don’t bother coming early or even on time, you’re much more likely to be allowed entry around 7:55-8am when the agents are ready to begin.

Dabau Lin

Mar 10, 2022

Though it was hard to make appointments, the staffs here are so nice. Even my English is not fluent. We just walked inside and after about 25mins my son and I made the whole things done.

Koray Memisoglu

Feb 9, 2022

APPOINTMENTS ONLY LOCATION, AND APPOINTMENT ONLY AVAIABLE 1-2 MONTTHS Dont waste your time. My case i called global access 45 minutes waiting on line no call back feature like we living in 1980's. After waiting rep said you can walk to any global and update your paperwork. went this location cant be even pass the door Appoinment only. Also it is very busy there local phone guy pickups put you on hold. They should add more people if they have 1-2 monrhs of schedule and this much phone calls.

Clément Jacques N.

Jul 30, 2021

Great experience here. Originally got an appointment here that’s months away, but I just keep checking the appointment site and eventually snag an appointment within the same month at 8:00 AM in the morning. You first walk through metal detector here and then you hand in your passport to the security and you are instructed to wait until the CBP agent upstair pull up your application. Then the security takes you to the Enrollement office upstair where a CBP agent confirms your address, email, etc. And they take your fingerprint and photo and you are done. Pretty smooth process. I don’t know why the rating for this place is so low though.

Thanks! Your review is awaiting moderation.

Questions & Answers

How might I find the stats of my Global Entry Application?

BURTON FENDELMAN | Oct 31, 2018
Matt Mathew | Oct 31, 2019

Visit: https://ttp.cbp.dhs.gov/ and Login to your account. You will find the status there.

I recently changed my last name back to my maiden name due to a divorce. I have a global entry card now with my married name which I need to have it updated to my new name. How do i go about doing this? do i need to make an appointment in person?

Jean Antretter | Oct 31, 2019
Elliot Moran | Oct 31, 2019

You must make an appointment. Your name must be on the list to access 3rd floor global entry office. Name changes are done before 8am. They stop doing name changes after 8am. Entrance is located at the front of the building. To the right of the staircase if facing the front of the building. Hope this helps.

Read More

lost my global entry card Wil you send a new one

Lois Cohen | Apr 3, 2022
Turner N Hooch | Apr 3, 2022

Why do you need a card? What does the card do for you?

How to replace lost card?

Carol Greenberg | Apr 3, 2022
Turner N Hooch | Apr 3, 2022

Why do you need a card?

How can I get the time of my appointment: I know the date and location, but it's impossible to contact ANYONE to learn the time.

Rudolph Rauch | Apr 3, 2022
3STRIPES CHECKS | Apr 3, 2022

Log in to your account - see what time you scheduled your appointment.

hello. I applied for global entry in january. i have my payment receipt. but the officer at immigration and myself, when logged in can not see the application. tried claling the number but it drops everytime. who should i ask?

Aditi daga | Oct 30, 2020
elliot moran | Oct 30, 2020

If you are a New York state resident, the program is suspended for you and all ny residents until further notice. They have not made a decision regarding refunds which leads me to believe they intend to continue the process of those applicants once the program is no longer suspended. They are only accepting outside of my nys residents for global entry. I would advise you to stay updated with the current news to hear when the suspension for global entry is lifted for nys residents.

Where is the global pass office located at lga

Patricia Nottingham | Oct 30, 2020
Charles J | Oct 30, 2020

At 1 bowling green . its by appointment only.

Please tell me if my global pass is still valid as I lost my card..

Dasha Epstein | Oct 31, 2019
Prof Mike | Oct 31, 2019

As long as you know the number and use it to book travel, you'll be fine.

Hi How do I renew my Global Entry Card? It expired last month. Thank You Alice Usdan

Mendel Goldberg | Oct 31, 2018
Anatoly Perdomo | Oct 31, 2018

Make an appointment at 1 Bowling Green, New York, NY 10004

My husband and I both renewed our Global Entry cards but when we went through customs recently coming back into the country the scan did not recognize our passports. I can't get into the online site or reach you by phone. What do we do?

Gayle Lob | Oct 31, 2018
Monica Ghailian | Oct 31, 2018

This happened to me too. Horrible system

What is the difference between a TSA Pre-Check Enrollment and a Global Entry Card

Franklin Glasgall | Oct 31, 2018
Matt Mathew | Oct 31, 2019

TSA- Domestic Global - International.

I have changed cell phone numbers and the system is sending/calling my old number for security reasons. My account is locked now. How do I access my account with my new number? I no longer have access to the old number.

Jennifer Parsons | Oct 31, 2018
Mitchell Walker | Oct 31, 2018

no

how do i know about my application sent it in back in november 2017

Butch Wegener | Oct 31, 2018
chris mcglinchey | Oct 31, 2018

They may be backlogged but you should have received an email by now with a link to setup a profile to follow your application's progress.

I have been just notified that I have been approved for an interview. What do I need to do to set an appointment at Bowling Green location? What will I need to bring with me for the interview, besides my passport? How long are the interviews/

Brian Lacey | Oct 31, 2018
Jane O'Shaughnessy | Oct 31, 2018

I have an appt scheduled on Jan 30 at Bowling Green but I forget the time. Can you check and let me know?

I can’t figure out how to make an appointment. Tried online, but didn’t work.

Jackie Moss | Oct 31, 2018
Elaine Sohn | Oct 31, 2018

Until you've been approved for an interview, the site won't let you make an appointment. If you HAVE been approved, the site will show you all locations (in your city/state) and then times available at the site you choose.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places