Lowe's Home Improvement

Category: Home improvement store

Address: 5405 Wadsworth Bypass, Arvada, CO 80002, USA

Phone: +13034253323

Opening hours

Sunday: 7AM–9PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–9PM

Reviews

AbductedLion

Oct 24, 2022

This was probably the least organized and dirtiest of all the Lowe's we have been in. There was so much stuff in the aisles we could barely get a cart through. Forget about asking questions, we couldn't find anybody except for a couple of employees who seemed to be training on forklift operating.

Jk August

Oct 23, 2022

I like them, their polite customer service.

Mallory Ford

Oct 22, 2022

Just went on a 30 minute wild goose chase trying to get help finding an item in the store. It said there were 25 items in stock at the Arvada location. When we tried to find help there were no employees to be found. We went to the contractor checkout in which the lady tried to help get us an answer but the two employees on the phone were no help. She advised to go check in one section and ask the employee there ( no employee) We went to the customer service desk to ask for help and what I assume is the manager pushed us off on an employee walking in from outside and they sent us back to the contractor checkout. This employee then pushed us off on another employee who said the item was probably just returned to them. When I replied that there were 25 in stock he said “that’s just how the website works” and offered us now further help. I’m assuming the feedback that’s being given to the Arvada team is going one in ear and out the other. Very frustrated. Guess I will just have to order the same product online for in store pickup three hours from now from the exact same store because the employees won’t take the time out of their day to help me look.

Scott Smouse

Oct 19, 2022

Nice store

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Questions & Answers

How much is the lowest refrigerator ?

Diana Mckinley | Sep 30, 2022
Audrey Marie | Sep 30, 2022

Shop literally anywhere else. It will likely come to u damaged, the company that delivers for them often no shows, and the people running the delivery department are usually rude to customers.

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Is really bad service,l went two time looking for tools.l feel like it they don't care.l am happy with the people overthere

Javier Cabrera | Oct 30, 2020
Cynthia Courtney | Oct 30, 2020

Lowe's is short handed. They have been trying to hire and train people but some of those people, mostly teens, don't stay on the job. These are difficult times for everyone. Perhaps you aren't taking that into consideration.

Why are employees eating in the store and also standing around talking to one another?

Judy Evans | Oct 31, 2018
MusShrm Cabral | Oct 31, 2018

They might Have been on break but if they were they should Not Be on the floor Are they should ask Are give you help

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open memorial day?

Paul Warthen | Oct 31, 2018
Joseph Langley | Oct 31, 2018

Yes.

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Why is the customer service bad here? I waited at saw 15 minutes.

jeanne tibbens | Oct 31, 2018
Gary M | Oct 31, 2018

I talked to an employee, and he said that they are under staffed and need to hire more people.

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We have been trying to call your store in Arvada all day to check our order. Is there someone who could answer today?

Cynthia Landusky | Jun 2, 2022
Audrey Marie | Jun 2, 2022

They have like one person working the front desk and the instore walk in customers take priority to phone calls. The entire store is understaffed they said so have patience and be more understanding. Also ur asking other customers.

What's the best way to measure your tool shed?

Loy annette Tinajera | Oct 30, 2021
Irene Reid | Oct 30, 2021

Leisure

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What are the Covid safety practices like here?

Anonymous | Oct 30, 2022
Brent Willms | Oct 30, 2021

Good

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do y6ou sell and install wooden sheds

TED CHASE | Oct 31, 2019
Roy Zech | Oct 31, 2019

Yes they do

I have order copy of a vanity top. I was there on the 11th of Feb. Tried at least 3-4x to talk to someone the next week and they said I had to come in to order.I live 2 hrs away. Why couldn't I order on phone with cr card? I had all the info.

Elaine Henrekin | Oct 31, 2019
Evangeline Rodriguez | Oct 31, 2019

Good question... did you contact the service desk or plumbing department? They might have a strict return policy. Call and talk to a manager. Sorry I didn't have an answer for you. Good luck

do you sell plexiglass?

Francis Gaebler | Oct 31, 2018
Doug Johnson | Oct 31, 2018

Yes

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Yes, same hours as usual!

Gurby | Oct 31, 2018
alan bird | Oct 31, 2018

Cool

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