Apple Bank

Category: Bank in New York

Address: 12 Westchester Square, The Bronx, NY 10461, USA

Phone: +17188631000

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–6PM

Saturday: 9AM–1PM

Reviews

Richard Athans

Mar 14, 2022

I'm using my son's cell phone. My son, Richard Athans, died on Oct 29, 2021. His friend, Edward Heyliger, was feeding his 2 cats and my cat because we both were in nursing homes temporarily He gave Edward my keys and his keys to our apartments and mailboxes. He stoled from my checking account over 5,000.00 dollars. I put in a claim with Apple Bank's claims department. They didn't approve the claim because they claimed that i gave Edward permission to use my account which was not true. My son was staying at my apartment so my pocketbook was on my kitchen table which i had my atm card & pin number in my wallet. Edward took my atm card & pin number and took out money in November from Wells Fargo bank also from TD bank which was my son's bank & used my apple bank to withdraw my money. He also charged some things on my ctedit cards. One credit card he charged over 1400.00 dollars which they credited. If they had a rating of zero i would have given them a zero. Apple bank did not want to give me back the money so the police said they could not do anything to help me find Edward Heylidger. Apple Bank is the worst bank. I am going to change my bank to TD bank.Paula Worshoufsky

Latrice Williams

Feb 3, 2021

The westchester square branch, Customer service is the worst. They are very slow, I walked in 11:45am, left 1:50pm and still wasn't seen by anyone.

Bart Pirone

Oct 22, 2020

They are slow, tellers look like their not interested in working. Change Bank if possible.

Yuleidy Vicente

Aug 27, 2019

I need that bank's code swift plis to make a transfer

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Questions & Answers

What information do I need to provide the tenant about the lease security account?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Under New York State law, a landlord must disclose, in writing, the name and address of the bank where the security deposit is held, and the deposit amount.

When does a tenant lease security deposit have to be returned?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Under New York law, a landlord must return the tenant's security deposit within 14 days after the tenant has surrendered the rental property to the landlord. This law does not apply to rent regulated tenants.

Do I need to open a bank account for a tenant lease security account?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Under New York State law, when collecting tenant lease security for six or more dwelling units you must deposit the funds in an interest bearing account. (N.Y. GOL §§ 7-103(2-a))

What is the minimum (or maximum) tenant lease security amount?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

New York State does not specify the minimum or maximum for a security deposit, but the security deposit cannot exceed one month’s rent.

Is Apple Bank’s Online Banking system secure?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Yes. Our Online Banking customers are required to use a browser with one of the highest forms of encryption available for today's popular browsers. This means that information passing from your computer to our server is scrambled, making it virtually impossible for anyone to access your account information. Our system uses Multifactor Authentication, which protects against phishing, pharming and dictionary attacks, as well as keystroke-logging viruses. This system protects against online fraud by providing an additional end user authentication factor beyond the customer number and Password logons. Multifactor Authentication works by recognizing the computer terminal that you used to sign up for Online Banking. If you use another computer to log on to Online Banking, our system will recognize this and ask you to answer a series of security questions that you selected when you enrolled in Apple Bank Online Banking.

How long has Apple Bank been in existence?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Apple Bank today is composed of various financial institutions that merged over a long period of time. The founding bank, the Harlem Savings Bank, was originally chartered in 1863. Read more about our history as a neighborhood New York bank.

Is a tenant lease security deposit required?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Collecting a tenant security deposit is not required by law, but it helps protect against non-payment of rent or damages caused by the tenant.

Is Apple Bank FDIC-insured?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Yes. Deposits held at Apple Bank for Savings are FDIC insured up to the maximum allowable limits.

What is telephone funds transfer and how do I obtain this service?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Telephone funds transfer allows you to transfer funds between eligible Apple Bank accounts. You must sign a Telephone Funds Transfer Agreement at your local branch to register for this service. You will then receive a funds transfer access code.

What are the guidelines to set up my User ID and Password?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

a. Your User ID needs to be 8-20 characters in length and may include letters, numbers or a combination of both. Do not use spaces or special characters. b. Passwords are 8-32 characters in length. The Password must contain at least one letter, one number and one of these special characters: ~!`@#$%^&*()_-+={}[]|\:'<',>.?/ and space. Keep your Password confidential and in a safe place.

Are transfers available immediately?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Completed transfers are credited to the account as cash and are available immediately. Standard transfers take 3 business days to complete and are deposited into the recipient account on the third business day. A business day is any day other than a Saturday, Sunday or legal bank holiday. All transfer requests (i.e., to initiate a transfer of funds through ACH) made after 2:00 pm ET will be executed on the next business day.

How do I enroll in Online Banking?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Select the “Enroll” link in the blue box that appears on the upper right of every website page. You’ll see a page that summarizes Online Banking features and benefits. Select the “Sign Up Now” link and follow the online steps to complete the application.

What is Bill Pay?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Apple Bank’s Free Online Bill Pay service is easy to use, convenient, time-saving and helps you better manage your cash flow. You control when you pay your bills. Make one-time payments or schedule recurring payments. Save postage and streamline your recordkeeping. In Online Banking, select the "Bill Pay" tab, then select either "Quick Pay" or "Bill Pay Site.” Follow the prompts to add payees or make payments. Please note that you must use the full Bill Pay site to make recurring payments ("auto-pay").

Are there transfer limits for external funds transfer?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Standard funds transfer limits are $2,000 per completed transaction and $5,000 per calendar month. Other limits may apply.

How long does it take to receive an ATM/Debit Card and checks?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

New checks and your ATM/Debit Card are ordered immediately upon opening an account. Please allow 2 weeks for the first check order to arrive and 7-10 days for your card.

How can I get a copy of a paid check?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Log in to Online Banking to obtain front and back images of paid checks. Checks paid within the previous three months will be available in the online account history. If no check number is recorded in the history, it means the payee converted the check to an ACH and no image is available. Images of checks paid within one year of the request can be obtained through your online statements.

When will funds be available from a deposit I made today?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Deposited checks are subject to a funds availability schedule. Please request an “About Your Apple Bank Accounts” brochure from an Apple banker.

When are wire transfers posted to accounts? Is there a fee?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Wire transfers are processed up to 4:00 pm ET on the day they are received. Fees do apply for incoming wire transfers.

Does Apple Bank offer foreign currency exchange and redemption?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Yes. Learn more about our foreign currency services and please allow 2-3 business days to obtain your funds. Apple Bank will buy back currency immediately.

Can I deposit a check payable to another person at Apple Bank?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

Checks payable to third parties are considered doubly endorsed, and require management approval. All doubly endorsed checks deposited at an ATM machine will be withdrawn from the account and returned to the account owner.

Where can I mail a deposit?

Apple Bank | Mar 3, 2022
Apple Bank | Mar 3, 2022

a. Bank by Mail deposits can be sent to: i. Apple Bank ii. Depositor Services iii. 250 West 23rd St., 2nd Floor iv. New York, NY 10011-2301

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