Citi

Wael Eldin

Xponia pola malakes! DON'T GO THERE!!! I WALKED IN TO WITHDRAW SOME MONEY FROM MY BANK ACCOUNT. FOUND A TELLER WHOSE NAME IS MOHAIMEN KABIR IN FULL FIGHTING MODE WITH A FEMALE CUSTOMER WHO WAS TELLING HIM THAT HE'S NOT RESPECTFUL TO HER. I WITNESSED HIM BEING SO VILE TO HER. I TOLD HIM TO STOP BEING DISRESPECTFUL AND JUST ADDRESS THE CUSTOMER'S BANKING NEEDS. HE TOLD ME TO MIND MY OWN BUSINESS AND THREATENS IF I "SAY A WORD, I WILL GET KICKED OUT OF HIS BANK". I SAID THIS IS A FREE COUNTRY AND I AM ENTITLED TO EXPRESS MYSELF FREELY HERE. HE SAID YOU WILL NOT BE SERVED AT HIS BRANCH AND WENT TO EVERY TELLER TO POINT AT ME FROM BEHIND THE WINDOWS. I TOOK MY PHONE OUT TO RECORD HIM ON VIDEO SERVING OTHER CUSTOMERS AND SKIPPING MY ALTHOUGH I WAS AT HIS WINDOW. HI BOSS AND BRANCH MANAGER ANTONITSA GEORGIOU CAME OUT YELLING AT ME AND TRIED TO TAKE MY PHONE OR KNOCKED OFF TO THE GROUND. I CALLED THE COPS AND HE WENT OUT ONTO THE FLOOR TO SERVE OTHER CUSTOMERS. I NEVER WITHDREW MY MONEY AND I CAN'T EVEN GO BACK TO THAT BRANCH BECAUSE OF THIS INCIDENT. PLEASE CHECK THE PHOTOS AND VIDEOS.

Fatih Ozcan

Poor experience

Lucio Iorfida

I needed to take care of one of my accounts at the bank that was labelled "inactive". I mentioned that I wanted to maintain this account "active" to the Citibank worker. I showed her the letter I received. Without even reading the letter, she told me I had to do it via mail. I told her to read the letter. I was right. Then she gave me the excuse that her printer was not working properly for the paperwork that needed to be completed. I asked to speak with the manager. Once he got involved everything went smoothly. Draw your conclusions from my story.

Jasmine Singh

I had an account money came up missing my account was placed on hold than over a year later they forced my stimulus check in held that too I finally after hours of calls n trips to branches was issued a bank check for account closure. The bank manager said retake to a check cashing place I went to several drove miles nope no o e would cash it so.being the issuing bank why won’t they honor their own check?