TD Bank

HADI AAYAN

I tried to call td bank regarding my account . Male representative pick up call and hang up without asking me anything . What a worse customer service . After i tried to call many times but its keep ringing no one picked up call.

Md Yasin

I have my Business account with td bank. I had my business card issue. And i was there today to fix that. But ms Wendy, she is a customer representative, treated me like a stranger. She treated me like, it wasn’t my account even though she took my bank card and as well as my Driver ID and my another bank statements as a prove that, it is my account. I was just surprised. It is not recommended to use TD bank. They don’t know how to deal with customers. And people works there, they don’t know the manner .

Sai jk

Do you want to experience trying to open an account, but instead of being the next person on line, they keep ignoring you, letting people skip you, and when they sit you with a person on the desk to help, they walk away to help others instead, and keep mispronunciation your name? Well this branch is the perfect one for you. I can here today trying to open a new account with their promotion, I am not comfortable carrying any large sum of money around, but they kept making me wait and delaying me from opening the account. They even let a few people cut and skip me in the process. When I arrived, there was only one person in line and he was being taken care of, but by the time it was my turn, I had several people go before me instead. The service is just terrible, I rather not come here for their services again. The only redeemable part of this branch is their drive through atm.

Bod gyalo

M an active TD bank customer for six years and I had a worst experience ever with the store Manager Vilma Vallejo, Fatima Roohi financial service representative, Wendy D Alvarez customer service representative in TD Bank located at 70-05 Northern Blvd, Queens, NY 11372. I did a wire transfer in April and it’s been a month and half since there’s no concrete result. I provide all papers and follow up Whatever the bank ask me to and I visited the bank every once in a week to follow up for the month and half. The above staff doesn’t have enough knowledge on the specific transaction and why it’s still pending, as well as they were very rude with the customer. Instead of sorting out customers problem they tried to blame the customer for making a wire transfer. TD Bank should have provide more information in the beginning before customers loose a huge amount because of carelessness of the workers. Fatima Roohi and Wendy Alvarez are not even sorry for that. tD Bank staff should learn first how to talk politely with the customer. TD bank needs to oriented everyday about how to talk with customer, they need enough knowledge and information on what they do at the bank and they should be sorry when they do such mistake. Very bad services and ill mannered staff. I will never visit that TD bank located at the given address. 70-05 Northern Blvd. Queens