Capital One Bank

Alex Nieves

RUDE AND VERY UNHELPFUL!!!!!! So I went to capital one’s website to fill out and create a New account. Website told me to come into a branch. I went to this capital one branch and the branch told me to do it online. I explained to them that the website said to visit a branch. Placing me in a big circle no one would help me at all… The lady in the bigger office overheard and disappeared immediately. Very disappointed with my first impression and the way i was treated.

Gail Monso

Professional service and polite staff

JD Duncan

Don't come here if you're in a rush. Paid to get over there and then had to leave without being seen after waiting for 20 minutes and there was only one person ahead of me when I arrived. One teller at counter as well- despite the line building behind me. Staff not trained on the Technology they use. Won't be coming back here again.

Rizwan Muhammad Asghar

Very bad and very rude customer service.I had scheduled appointment for opening business checking account.I was denied service because i was few minutes late.The parking is very tough in this area so that's why i got late few minutes.I explained employee name STAR i was late because of parking she said she don't care.I request her please take me even not a single customer in whole branch.she denied and said reschedule it.Thease kind of employees rune reputation of the organization.capitalone should have to think about it what they hired.It's not only me alot of people making complaint about her.