United States Postal Service

Category: Post office in Atlanta, Georgia

Address: 3900 Crown Rd SE SW, Atlanta, GA 30304, USA

Phone: +18002758777

Opening hours

Sunday: 9AM–8PM

Monday: 8AM–10PM

Tuesday: 8AM–10PM

Wednesday: 8AM–10PM

Thursday: 8AM–10PM

Friday: 8AM–10PM

Saturday: 8AM–10PM

Reviews

Nicole K

Sep 29, 2022

Customer service: Non existent.

Mikel Gunn

Sep 29, 2022

Ridiculous. They never open on time. Add 30 mins to the 8am opening time.

Carrington buddha Sims

Sep 23, 2022

This place was great! Me and my mom went here to get our passports for the first time for a cruise we're going to be going on soon, and even though they had us wait 30 to 40 minutes for our passport appointment when we scheduled 2:30 and they pushed it back to 3:10, the service was still very good. Instructions when going: if you are coming to this post office for a passport, it's best to set your appointment up online to have your appointment already ready and in the system. Go through the main entrance doors in the front, stand in line, and when you are at the countertop, say we're here for our passport appointment. Make sure to have your documentation and paperwork ready to give to them including your ID, and this is when you pay. Then it'll be time for your pictures.They will either be ready for you or you'll have to wait some time. Then you'll be escorted into a room on the right for the pictures to be taken of you. And that's that. Everything went smooth. So definitely come here for passports if you're looking to Ps - The pictures I posted with this message uploaded backwards/out of order, so start at the bottom all the way down to number 32 which is the beginning and scroll up to the end. Ps if you have AAA+ aka Triple A+ , you can get your passports for free. Look up at DoNotPay. com "How much does AAA charge for passport photos?" It's listed there <3

Crystal M.

Sep 14, 2022

Dropped my package off on Saturday, it is now WEDNESDAY and the package has yet to move after being scanned in. Never again. Absolutely ridiculous.

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Questions & Answers

How can I get someone on the phone I'm just getting lost in prompts.

Zarinah Chimpgurl | Oct 30, 2018
Matt Ewing | Oct 30, 2019

You can't, really. The counters are understaffed everywhere and there's no one left to answer the phones.

Can passport applications be process at this location?

Cassandra Jordan Allen | Oct 30, 2018
AlAmin production | Oct 30, 2018

Yes

How do we pay? Do they take cash ?

Tan-ia corbitt | Oct 30, 2019
Matt Ewing | Oct 30, 2019

Cash for anything, debit cards for nearly all items. Major credit cards for some items, excluding money orders and gift cards. Kiosk APMs in lobby only take credit and debit cards.

What's the latest time I can drop off today for delivery

Nicole Jnes | Oct 30, 2017
Matt Ewing | Oct 29, 2020

There's an 8pm cutoff for collecting Priority and Express Mail needing to get to an airplane at the airport across the street. Then it sits over there for hours being processed before actually getting onto an airplane. There is no closer drop-off at the dock at the airport. The Crown counter is open later, but all they can do is stamp your receipt or postmark your item as of that date. If delivery time at the destination is of the essence, then get there before 7pm because you might get stuck in a long line at the counter or at the self service kiosk waiting behind a bunch of people who are all thumbs with the freaking unintuitive touchscreen system. Hint for using the kiosk touchscreen: use your smartphone touchpad pen and touch the center of the button. The thick protective glass makes your fingertip go off center and enter incorrect info too easily. The screen is too low and is not tilted for optimal viewing by standing adults. Don't waste any time trying to call for help.

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I send my daughter a mother's day card and she never received it her address is 3384 chelsea park lane apt G Norcross Ga 30092 it happened many of times n i believe it been stolen from a mail carrier

LANETTA REED | Jun 1, 2022
LANETTA REED | Jun 1, 2022

It's the truth that happened 5 times but it always happen around a holiday specially Mother's Day they keep the mail they scan it and if they see money they keep it

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Can i come to this location to get a form for a passport for my baby

Hope Gamble | Oct 29, 2020
E. Smith | Oct 29, 2020

Yes

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How much it cost for a PO box

Jean Colbert | Oct 30, 2019
Gregory Herendon | Oct 30, 2019

Depends on the size you want

Do accept passport applications

Kenneth Moyo Molette | Oct 30, 2018
AlAmin production | Oct 30, 2018

Yes

Will someone be available for me to get postage on Saturday after 5 pm?

katrina breeding | Oct 30, 2018
T S | Oct 30, 2018

What's the latest time I can drop off to guarantee an overnight delivery??

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Do they process Passport Applications

Michael Bush | Aug 30, 2022
richard powell | Aug 30, 2022

Yes, with an appointment

Is there always and actually person there till closing time?

Adonis Da Specialist | May 2, 2022
Thomasina Parks | May 2, 2022

Most definately.

What time do they actually close?

Dirty Souf Yankee | Oct 29, 2021
Troy Parker | Oct 29, 2021

Processing centers are 24hrs

Do I have to have an appointment to apply for passport at this location?

Angela Wilson | Oct 29, 2021
Thelma Roberts | Oct 29, 2021

I believe so

Can money orders be used in other countries

S Gent | Oct 29, 2020
Charles Warren | Oct 29, 2020

Yes an international money order can be used in other countries

Is there next day priority mail to Manituac Wisconsin

Tommy Paraiso | Oct 29, 2020
HALTZGLOVES Amazing Reflective Gloves | Oct 29, 2020

No

What time do you stop doing passports or is the service available all day

Mally_Fresh 86 | Oct 29, 2020
Ann White | Oct 29, 2020

Best if you call them, I have no idea

Do they take passport photos at this location?

Roxanna King | Oct 29, 2020
Ann White | Oct 29, 2020

Yes

I have a complaint? Who do I talk to?

Linda Hurdle | Oct 29, 2020
Ann White | Oct 29, 2020

I've always called the 800#, when you Google the post office that you're filling the complaint about

is the passport office open the day before Christmas and if yes.. what time to you open and close?

Gina Wimberly | Oct 29, 2020
Zonna B | Oct 29, 2020

The hours are the same on Christmas Eve. It is closed on Christmas Day

I have informed delivery and I have noticed that I am not getting some of the mail. What should I do?

Keisha B (Kiki) | Oct 29, 2020
Matt Ewing | Oct 29, 2020

Check off the box below the letter pix. The local postmaster will be notified to check on the carrier's sorting and delivering efficiency. It doesn't work so well on bulk mailers.

Does this location cash money orders

Tiesha Cooper | Oct 30, 2019
Matt Ewing | Oct 30, 2019

During business hours on weekdays. There may be some amount per day limit, though. Bring lots of government issued ID.

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Are they open on Easter Sunday?

Shirley Smith | Oct 30, 2019
Aleesha | Oct 30, 2019

Yes. We are open from 9:00 am til 10:00 pm and I am sure of that because I work there.

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Is this really open onSunday? Will they mail out mail on sundays?

Emily Duncan | Oct 30, 2019
Aleesha | Oct 30, 2019

Yes. Open til 10:00 pm but mail WILL NOT LEAVE til Monday morning. Any mail left, accepted or paid for , on Sundays, will be dispatched on the next business day.

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How much is the forever stamp and has it increased with the other stamps?

Irene Gorham | Oct 30, 2019
Aleesha | Oct 30, 2019

Forever stamps are $.55 as of January 27, 2019

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Can a 18 wheeler enter the parking lot after hours on Saturday at 3am in order to make a deliver to USPS

Bobby Sledge | Oct 30, 2019
Alicia Nolley | Oct 30, 2019

In the back of the post office at one of the docks

Cash for money orders?

tarim scott | Oct 30, 2019
Matt Ewing | Oct 30, 2019

Also need acceptable ID. They do have cashing limits for multiple money orders

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We need to drop some 1099 forms off after hours. Where can I do that at the Hapeville post office in Atlanta, 30304?

Lee Davis | Oct 30, 2019
Alicia Nolley | Oct 30, 2019

Actually, they can be dropped off after hours in the mail slots that are located inside, directly in front of the entrance doors

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Do any humans work at this location on Sunday's, if so, what time do they get off?

chris woods | Oct 30, 2019
Matt Ewing | Oct 30, 2019

I think they show up to clock in and then take a siesta lasting 7 hours and 59 minutes. They then punch out and go home.

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What is the latest today - Monday, December 31st that I can drop a package off so will be postmarked in 2018.

Anita Royal | Oct 30, 2019
AlAmin production | Oct 30, 2019

Its better to go now early because your would won't to be to late and miss out on any last minute package sending

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Will I be able to have a temporary change of address at your site?

Judy Ramsey | Oct 30, 2019
aaron broughton | Oct 30, 2019

Yes

What's the latest I can go into the post office, purchase a stamp and have it post mark for today 11/16/18?

Denise Parker | Oct 30, 2019
AlAmin production | Oct 30, 2019

10pm

When is the last pickup for outgoing mail

Carolyn Lassiter | Oct 30, 2018
Alicia Nolley | Oct 30, 2018

8:00 pm

If my package comes tommorow and my tracker says my local postal office has it (which is the crown road location) will I be able to pick it up today?

Gabriel Calhoun | Oct 30, 2018
wanda campbell | Oct 30, 2018

Crown Rd is the processing plant, they sort the mail & ships it out to the local offices its not your local office, you can check with them by giving them your zip code & they can tell you where your local off is then you wud have to contact tht off & check & see if they will allow you to pick it up you can't pick any packages up at the plant, you have to wait for it to get to your local off where your mail comes from every day

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Yes i had my mail stop ,in my name,now my husband isn't getting his,why is that ,i try to call the webb office, i cant get anyone

Denise Grigg | Oct 30, 2018
wanda campbell | Oct 30, 2018

Probably because you two have the same last name you have to make sure you check individual on the form so that they will only forward that one person's mail they do have a correction form at the post office but you have to go there and tell them what your problem is so they can have you fill that form out

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What time does the mail come in Snellville

Jay Taylor | Oct 30, 2018
D South | Oct 30, 2018

All mail should be delivered by 5pm each day per the USP Master.

Pls. My sister in U.S. send me a parcel but there is a little problem on the address so I followed it until get to Canada here, but I try all my best from post office but finally they send it back to Atlanta but my Sister didn't receive it

Olufunke Ojelade | Oct 30, 2018
AlAmin production | Oct 30, 2018

Yes just bring packing slips to your postal service store so they may reroute your package

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What’s the lastest you can next day

Terika Brown | Oct 30, 2018
Latoya Richardson | Oct 30, 2018

I believe its 7pm

Why are your employees so rude?

M B | Oct 30, 2018
AlAmin production | Oct 30, 2018

Didn't know of any rudeness was going on with of USPS employees being other than courteous not only there co- worker but also customers as well and further more treating them with the upmost respect. We will assure this is not or has ever been post office demeanor if this issue persists please free to contact are management team at any postal store and or branch so that it be addressed immediately thanks again and have blessed/wonderful rest of your day

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If my package comes in Saturday afternoon after the mail sorting hours, will I be able to pick up my package on Sunday morning at the crown road location?

Victoria Wright | Oct 30, 2018
Cheyenne Calaway | Oct 30, 2018

No. Not a delivery facility.

Do they do notaries here?

Tay Anne | Oct 30, 2018
Jaeseon “Tae'” Amir | Oct 30, 2018

Unfortunately not

Why can't I call in on Sunday's.

marcus mcmann | Oct 30, 2018
AlAmin production | Oct 30, 2018

This particular postal store opens at 9am on Sunday morning

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What time do they open

Virginia Strickland | Oct 30, 2018
AlAmin production | Oct 30, 2018

6am

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Do you do passports.

Jane Camp | Oct 30, 2018
AlAmin production | Oct 30, 2018

Yes

can you pick up an application for a passport

Allene Jenkins | Oct 30, 2018
Tee Baby | Oct 30, 2018

Yes

What bus comes by the Post Office

Pris Hol | Oct 30, 2018
Cory | Oct 30, 2018

Im not sure please check your local bus routes

If I bring my package tonight after 5pm (with a 2-day priority label) would it ship the following day and would it be considered at day 1? Meaning if I need it to get there by Wednesday, I can bring it tonight right?

isabel valerio | Oct 30, 2018
Cory | Oct 30, 2018

Please call the post office for this question

is this post office open sunday november 12th?

Patsy Frazier | Oct 30, 2018
Cory | Oct 30, 2018

Please call the office for that information

How do u find the application for this place

music 4 da soul | Oct 30, 2018
Cory | Oct 30, 2018

I am not sure what you are referring to. Can you be more specific?

Do anyone have a direct number to call the Crown Rd post office?

Mischelle E | Oct 30, 2018
Gina Barcourt B!rkoo | Oct 30, 2018

did u Google it???

How do I talk to someone to make an appointment to get a passport. Nearest location Crown road. Hapeville Georgia

Susie Waver | Oct 30, 2017
Cory | Oct 30, 2017

Call or email the post office to set up an appointment

I thought this was a 24hr p.o.

p c | Oct 30, 2017
Beautifully Tee | Oct 30, 2018

used to be...not anymore

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