Chipotle Mexican Grill

Vasia Gilliam

Best Chipotle in the Richmond/ Henrico area. Always super friendly staff with excellent customer service. The food is always good and fresh.

James Saenz

After a full 12 hour day of travel, I ordered my wife food, something familiar, so that she could prepare for her new job. The food arrived via DoorDash in a torn bag, chips are stale, with a burrito bowl that was missing items that we paid for, ice cold by the way, with no utensils, no napkins, a couple of shreds of steak pieces, the white rice was just that, not seasoned like advertised, of which we paid $40+ using a delivery service. This is poor service and it merits a full refund from all parties. Rubbish.

James Robey

This was my first time coming to this specific chipotle. The staff was upbeat and personable, the cleanliness the restaurant was remarkable from out the parking lot to the area surrounding the building to the interior of the restaurant. The food was absolutely amazing. It was the hands down best tasting food i have ever got at a Chipotle EVER!

Stephanie Y.

put my order in 2 hours before closing, waited over half an hour after arriving to pick up my order because I felt for the staff who looked busy and figured they'd come through soon enough, ultimately just got berated by an employee for "ordering too late" and then he instructed me to get a refund by calling their corporate number. If you aren't going to cook anymore food 2 hours before the close time maybe don't take anymore online orders?